[14412] in Public-Access_Computer_Systems_Forum
Program at ALA Annual - staffing/training for virtual reference
daemon@ATHENA.MIT.EDU (Anne Mitchell)
Thu Jun 6 19:02:10 2002
Date: Thu, 06 Jun 2002 09:13:12 -0400
From: Anne Mitchell <amitchell@UH.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
Message-id: <0GXA05XOKCQ0AO@Post-Office.UH.EDU>
Dear Colleagues,
You are enthusiastically invited to "Care and Feeding of the Virtual
Librarian: Training & Support for Electronic Reference," to be held at the
ALA Annual Conference, 2002! This is a follow-up panel to a discussion
group held at ALA Midwinter 2002. To get the details about the Midwinter
discussion forum, you can download the notes from the MARS ETS web site:
http://www.lib.siu.edu/~jfagan/ets/.
Here are the details on the *upcoming* Annual program - we hope that you
can attend:
ALA Annual Conference 2002
Saturday, June 15
1:30 to 3:30 p.m.
Georgia World Congress Center
Room A311
A panel will discuss the challenges and issues involved in training,
supporting and managing professional staff who provide virtual reference
service.
Panelists represent:
- an academic library,
- a public library consortium,
- a library consulting service and
- a library school
Anne Lipow: Director, Library Solutions Institute and Press
Tracy Strobel: Web applications supervisor, Cleveland Public Library
Mary Stansbury: Asst Professor, Library and Info. Science, Kent State U.
Linda Saunders: Head, Research and Info. Services, North Carolina State
University Libraries
Presented by:
The Management of Electronic Reference Services and
the Education, Training and Support Committees
of RUSA/MARS
