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Re: Policy Issues in Digital Reference Service

daemon@ATHENA.MIT.EDU (Richard R. Dupont)
Tue Apr 10 20:02:46 2001

Date: Tue, 10 Apr 2001 08:47:51 -0400
From: "Richard R. Dupont" <rdupont@EMMANUEL-COLLEGE.EDU>
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One of the important considerations that I have seen in all the standards is
that library service to distance learners must be at the same level as that
offered to on site students.

-----Original Message-----
From: Public-Access Computer Systems Forum
[mailto:PACS-L@LISTSERV.UH.EDU]On Behalf Of Sloan, Bernie
Sent: Monday, April 09, 2001 11:51 AM
To: PACS-L@LISTSERV.UH.EDU
Subject: Policy Issues in Digital Reference Service


Next month I will be participating in a panel discussion on policy and
theoretical issues in online/digital reference services.

As part of my preparation for the panel discussion, I would appreciate
hearing what others think are the major policy and theoretical issues that
need to be considered for online/digital reference services.

Thanks!

Bernie Sloan
Senior Library Information Systems Consultant
University of Illinois Office for Planning and Budgeting
338 Henry Administration Building
506 S. Wright Street
Urbana, IL  61801
Phone: (217) 333-4895
Fax:     (217) 265-0454
E-mail: bernies@uillinois.edu

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