[12800] in Public-Access_Computer_Systems_Forum
questionnair for Library Automation System
daemon@ATHENA.MIT.EDU (b4106009)
Mon Mar 29 20:14:19 1999
Date: Mon, 29 Mar 1999 13:27:35 -0600
From: b4106009 <b4106009@ccsun48.cc.ntu.edu.tw>
To: PACS-L@LISTSERV.UH.EDU
Reply-To: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
----------------------------Original message----------------------------
Dear Madam/Sir,
We are undergraduates of the Library & Information Sciences Dept. in
National Taiwan University. We are now studying on Keystone Library
Automation System (KLAS). If your library is using the Keystone System,
we would like to trouble you to fill this questionnaire. The results will
send to Keystone for their reference and also be posted on the
list/newsgroup. Many thanks for your kind assistance.
Part I
1. Options about the Training:
1.1 Does Keystone provide training to your library staff?
____ Yes (continuing)
____ No (skip to no.2)
1.2 Does Keystone charge?
____Yes (continuing) How much does it charge? ______
____No
2. Options about the maintenance:
Does Keystone charge for the maintenance?
____Yes (continuing) How much does it charge?______
____No
Part II
Please use the scale below to show your satisfaction of Keystone System.
Scale of Satisfaction (1-5)
1. strongly unsatisfactory
2. unsatisfactory
3. moderate
4. satisfactory
5.highly recommendable
1 2 3 4 5
1. Range of satisfaction with the maintenance: __ __ __ __ __
2. Range of satisfaction with the training : __ __ __ __ __
3. Range of satisfaction with modules (Please skip the question if your
library doesn't have the module.)
User- Reaction Overall
Friendliness speed evaluation
Range of satisfaction with
(choose 1-5)
Cataloging module: ______ ______ ______
Circulation control module: ______ ______ ______
OPAC module: ______ ______ ______
Patron services module: ______ ______ ______
Media booking module: ______ ______ ______
4. Overall satisfaction for KLAS :
1 2 3 4 5
Price __ __ __ __ __
User- friendliness __ __ __ __ __
Integration __ __ __ __ __
Reaction speed __ __ __ __ __
Special functions __ __ __ __ __
(esp. For the handicapped)
Searching functions __ __ __ __ __
Security __ __ __ __ __
Network support ability __ __ __ __ __
Others __ __ __ __ __
Part III
1. According to your using experiences, please write the advantages and
disadvantages of KLAS.
Advantages:
Disadvantages:
2. Are there any other functions needed for your library, but not
provided by KLAS? (If the answer is yes, please describe these functions.)
3. If your library is particularly for the handicapped, do you feel that
KLAS provides special and helpful functions for your patrons? If the
answer is yes,please list the functions.
4. If you had a chance to choose an automated system again, would you
still choose KLAS?
Yes ____ No____
Why?
The type of your library ________
The number of your collection ________
The number of your professional librarians ________
Thank you very much for your help. If you have any comments, please
e-mail to: cw8671@ms22.hinet.net
Sincerely,
Tsai-Hsin Wang
Ming-Yu Li
Yen-Wen Cheng
Dai-Yun Ho
Szu-Yi Li
