[12573] in Public-Access_Computer_Systems_Forum
Re: PC and Network Support Positions
daemon@ATHENA.MIT.EDU (Public-Access Computer Systems For)
Fri Nov 13 20:12:46 1998
Date: Fri, 13 Nov 1998 16:40:07 -0500
From: Public-Access Computer Systems Forum <LIBPACS@UHUPVM1.UH.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-To: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
2 Messages, 46 Lines
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----------------------------Original message----------------------------
I am hunting for a "standard" or common name for the position in the
library that handles the PC support. What do you call them?
The very brief job description would be that they do all the pc setup and
support, staff the help desk, and monitor local area and wide area
networks. Most things, in other words, short of systems administration, or
server management. And not much application development.
I'm also a little bit interested in what people's staffing diagrams look
like these days. Do we have Database Managers for our Oracle systems,
Software specialists for our opac management, Network administrators who
handle Openview and Cisco router configuration, server managers who do
unix and NT systems administration, PC et all support or what?
Brian Williams Automation Administrator
Multnomah County Library 801 SW 10th Portland, OR 97205
(503)248-5227 (v) (503)248-5226 (f) brianw@nethost.multnomah.lib.or.us
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From: "Neosha A. Mackey" <nam756f@mail.smsu.edu>
Ours are called User Support Specialist, a University title for people who
do computer support work. Ours also do a little developmental work for
library operations. They work in the Library's Systems Office. We have a
Head of Systems and a WebMaster, both of which are library faculty
positions. There are various positions in Computer Services which help
with more centralized needs.
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Neosha A. Mackey
Associate Dean of Library Services
Duane G. Meyer Library
901 South National Avenue
Springfield, MO 65804-0095
(417) 836-4525 Fax:(417) 836-4764
E-mail: nam756f@mail.smsu.edu
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From: Clinton Jones <clintonj@global.co.za>
Business (Support) Analyst
