[12481] in Public-Access_Computer_Systems_Forum
Re: How many PC support Staff?
daemon@ATHENA.MIT.EDU (Clinton Jones)
Fri Oct 9 20:02:25 1998
Date: Fri, 09 Oct 1998 18:25:47 -0500
From: Clinton Jones <Clinton@ttalk.com>
To: PACS-L@LISTSERV.UH.EDU
Reply-To: Clinton Jones <Clinton@ttalk.com>
X-Mdaemon-Deliver-To: PACS-L@LISTSERV.UH.EDU
----------------------------Original message----------------------------
There is no problem with the 1/100 and 1/200 ratio except that it ignores
some critical issues:
Help Desk operation and call logging
Component Swapping and go-fer-ing
Network Administration
Administration in general
End User training
Policy Administration and Planning
