[12476] in Public-Access_Computer_Systems_Forum
Re: How many PC support Staff?
daemon@ATHENA.MIT.EDU (Clinton Jones)
Tue Oct 6 20:18:11 1998
Date: Tue, 06 Oct 1998 15:50:04 -0500
From: Clinton Jones <clinton@ttalk.com>
In-Reply-To: <199810051745.NAA26121@pop.uky.edu>
To: PACS-L@LISTSERV.UH.EDU
Reply-To: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
X-Mdaemon-Deliver-To: PACS-L@LISTSERV.UH.EDU
----------------------------Original message----------------------------
A ratio of 2 to 500 is unacceptably high
it depends on a number of factors in addition
geographic distribution
Number of packages installed
Age of machines
types of peripheral devices
nature of use (public access/personal use)
At 04:42 PM 1998/10/05 -0500, you wrote:
>----------------------------Original message----------------------------
>Hi PACS-L folks,
>
>The Electronic Resources Team here at the University of Kentucky is losing
>a technician and needs to justify the number of positions we have
>responsible for computer hardware in our libraries (PC's, printers,
>scanners, bar code readers, etc.) We support about 500 PCs, and currently
>have one hardware technician and one library technician, who has diverse
>responsibilities.
>
>Please drop us a note and let us know how many PC's you have in your
>library system and how many staff members (FTE) you have supporting them.
>
>We've always been understaffed in this area and are hoping to justify
>keeping the position where the staff member is leaving.
>
>If there is interest, results will be posted to this list.
>
>Thanks for any help you can provide.
>Tari Keller (Systems Librarian) and
>Cindi Trainor (Electronic Resources Librarian)
>--
>Cindi Trainor | cindi@pop.uky.edu | 2-1 Young Library
>Team Leader, Electronic Resources | Lexington, KY 40506-0456
>University of Kentucky Libraries | (606)257-0500 x2115
>
>
Clinton Jones
Southern African Cyberbeat
clinton@ttalk.com
PO Box 12292, Centrahil, 6006, South Africa
Call Toll Free in the North America
888.639.4954 ext 206
Elsewhere Phone +27 82 6533776
Elsewhere Fax +27 41 532067
