[12152] in Public-Access_Computer_Systems_Forum
Unusual Outsourcing
daemon@ATHENA.MIT.EDU (Public-Access Computer Systems For)
Wed Apr 15 20:37:21 1998
Date: Wed, 15 Apr 1998 16:50:10 -0500
From: Public-Access Computer Systems Forum <LIBPACS@UHUPVM1.UH.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-To: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
3 Messages, 71 Lines
*-----
From: kgovernale@VMSVAX.SIMMONS.EDU
Subject: Re: Unusual Outsourcing
regarding the coffee shop experience:
There is an article in _Marketing Library Services (MLS)_, volume 11, #
6, September 1997 called "Compete with bookstores: Serve your own
cappuccino!" by Norma Blake. It discusses the experience at the
Burlington County Library System Headquarters.
-Karen Governale
*-----
From: Joyce Latham <jlatham@interaccess.com>
Subject: Re: Unusual Outsourcing
Chicago Public Library has a coffee shop in the Harold Washington Library
Center. It is outsourced to Uncommon Ground, which is a chain in the
city. It occupies the same general area as the used book shop and the
library store. It's pretty popular, but away from general library
traffic.
Joyce Latham
*-----
From: Sue Martin <skmartin@guvax.georgetown.edu>
Subject: Re: Unusual Outsourcing
The Georgetown University Library is about to contract with the
university's Auxiliary Services Department to install a coffee vending
machine, and also a soda/hot chocolate/juices vending machine in one
of our reading lounges. We are going to receive a percentage of the
revenue (exact percent still in negotiation); Aux Services is being
asked to check supplies at least once a day, including weekends; and
provide lids so that our "covered drinks only" policy can be enforced.
Obviously, we don't have the experience yet. But we should be able to
give you more information in a few months.
Sue Martin
>
> I would be interested myself in hearing of any other libraries
> which offer this: more than just "coffee - in - the - lobby" but
> a real "coffee shop", and particularly if it is outsourced. I
> remember some examples from the distant past, but most of those
> foundered eventually on coffee stains, crumbs, and bureaucracy.
> Very interested to learn whether things are loosening up again.
> Museums do it.
>
> Jack Kessler, kessler@well.sf.ca.us
> *-----
>
> From: Larry Greenwood L 857-3200 <greenwoo@warp6.cs.misu.NoDak.edu>
> Subject: Re: articles on unusual outsourcing solicited
>
> Jack,
>
> I should have mentioned that if the coffee shop concept should be
> implemented here at Minot State, I have insisted on a carpet/furniture
> replacement fund--using proceeds from the coffee sales--be put inplace so
> that stained carpeting can be replaced as needed.
>
> Larry Greenwood
> Library Director
> Minot State University
> Minot, North Dakota 58702
> greenwoo@warp6.cs.misu.nodak.edu
