[11910] in Public-Access_Computer_Systems_Forum
ALA Midwinter Meetings
daemon@ATHENA.MIT.EDU (Public-Access Computer Systems For)
Tue Jan 6 21:24:59 1998
Date: Tue, 06 Jan 1998 15:50:42 -0600
From: Public-Access Computer Systems Forum <LIBPACS@UHUPVM1.UH.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-To: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
4 Messages, 226 Lines
1) Push and Pull on the World Wide Web
2) Networking Reference Services
3) Reference Service in a Digital Age
4) Training the Trainer to Teach Technology
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From: "Louise S. Sherby" <lsherby@hejira.hunter.cuny.edu>
This message has been cross-posted. Please excuse any duplication.
You are invited to a discussion meeting ...
PUSH AND PULL ON THE WORLD WIDE WEB:
A New Paradigm for Desktop Delivery of Library Resources
Co-sponsored by the LITA Internet Resources I.G. and the ACRL
University Libraries Section Current Topics Discussion Group
Saturday, Jan. 10, 1998, 2:00-4:00 p.m.
New Orleans Convention Center, Rm. 58
Push technology automatically delivers the information you want to
your desktop through a variety of methods. News, stocks, weather,
database content, and even software reach your desktop without
requiring you to surf the Web.
Librarians, as both information receivers and providers, will want to
learn about this new technology, its major players and possible
applications in library services, as well as seeing a demonstration of
some of the new browser channels.
Please join Amira Aaron, Electronic Services Product Manager of
Blackwell's Information Services, as she leads the discussion on this
exciting new technology.
For comments and questions, please email: zxu@mit.edu
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Dr. Louise S. Sherby 695 Park Avenue
Chief Librarian New York, NY 10021
Hunter College Libraries Voice: 212-772-4143
Email: Louise.Sherby@Hunter.CUNY.edu Fax: 212-772-4142
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From: Lyman Ross <lross@zoo.uvm.edu>
Networking Reference Services:
The challenges and opportunities of the reference web page.
Sponsored by Managers in MARS and MARS Local Systems & Services
Sunday (1/11/1998)
2:00 - 4:00 pm
New Orleans Convention Center - room 57
The web is currently being used to network a variety of reference services
from bibliographic and full-text databases to tutorials and expert systems.
Providing reference services in a networked environment makes it possible
to assist a larger base of users and to provide patrons with more immediate
help. The networked environment also poses many challenges. Will
libraries continue to need a separate reference collection? How can we
best direct network users to our reference services? Will licensing
restrict access? Should reference services be outsourced? Join us for a
lively and open
discussion of this important topic.
Lyman Ross
Online Database Coordinator
Bailey/Howe Library
University of Vermont
lross@zoo.uvm.edu
tel: (802)656-4508
fax: (802) 656-4038
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From: digiref@loc.gov
This message is cross-posted. Feel free to distribute it to interested
others.
You are invited to an exploratory meeting. . .
REFERENCE SERVICE IN A DIGITAL AGE
Open Discussion Session
Sponsored by the Library of Congress
ALA Midwinter
Sunday January 11, 1998
4:30pm - 6:30pm
New Orleans Convention Center
Room 57
The Library of Congress will host an open discussion session, on reference
service in a digital age, as part of an effort to plan an institute
on this topic later in 1998. The session will be hosted by Diane Kresh,
Acting Director, Public Service Collections, LC, and moderated by Anne
Lipow, Director, Library Solutions Institute and Press. Speakers will give
brief synopses of current innovations and experiments in reference to spark
discussion in selected areas.
The speakers are:
Janice Koyama
Associate University Librarian for Public Service
University of California at Los Angeles
Janice Simmons-Welburn
Coordinator for Library Personnel and Diversity Programs
University of Iowa
Schelle Simcox
Reference and Instructional Services Librarian
California State University at Monterey Bay
(formerly Assistant Director of the
Internet Public Library Interactive Reference Service)
Susan Lessick
Acting Assistant University Librarian
University of California at Irvine
Why This Meeting?
In recent years much has been written about and much implemented for
digital libraries, including digital collection development, cataloging,
and preservation. Also, there is some literature about redefining
reference work and in some cases even eliminating it. However, except for
some predictions that the human interface will become obsolete as
electronic finding aids using artificial intelligence improve, there
appears to be little focus on the role of the reference librarian as
mediator in the digital library and the larger digital environment.
We start with the premise that far from becoming obsolete, reference
librarians providing service will be more needed than ever in the digital
environment. But unless we intervene to ensure that future, it won't
happen. Therefore, this exploratory meeting.
Themes
Below are some questions, organized around five themes, that we believe
need fresh answers. We want to hear your ideas about them; we want to hear
what other issues you are concerned about regarding reference service.
Please come ready to participate or to just listen.
Staff Skills and Training
What new skills do we need and how do we get them?
How do new developments in technology, education (e.g., distance
learning), architecture, publishing, and so on affect the skills and
responsibilities of reference librarians?
Onsite and Remote Users
What sort of reference service should be available to the onsite and the
remote user? Will reference librarians need to compete with Internet
answering services? Will libraries continue to have a role in ensuring
the quality of reference service to researchers who may not be onsite in a
library building? Should we be taking better advantage of interactive
communications technology such as chat and email to provide service?
Mixing the Electronic and Paper Worlds
How will we better integrate old and new resources in the reference
transaction? How can we address the likelihood that users of handy
digital resources will ignore superior physical resources on library
shelves?
Policies
What policies need to be implemented to ensure the ability of the
reference staff to provide quality service to all and priority service to
a library's primary clientele while also providing services to other
remote researchers?
Models
Are there models of cooperative service that can apply to the library
environment? Should libraries of different types, and librarians remote
from each other and with different skills, work together to ensure that
researchers can fulfill their needs in a digital age? Can several
reference departments working together provide better service than each one
can provide separately? Is there a special role for the national and the
state libraries in promoting cooperative services?
Please join us to express your ideas and concerns and to contribute toward
planning an institute later in the year.
For ideas and comments, email: digiref@loc.gov
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From: Karen Wielhorski <karenw@sfasu.edu>
Please post to the listservs and please excuse any duplications.
*********************************************************
The RUSA/MOUSS Professional Development Committee will hold a
discussion forum at ALA Midwinter meeting in New Orleans on Sunday,
January 11 from 2-4pm at the Doubletree hotel, Crescent Ballroom A on
the subject of "Training the Trainer to Teach Technology."
With technology changing daily, how do libraries of all types approach
the problem of preparing staff to accept and appreciate the change and
enable them to present the new technology to their users?
Speaker Elizabeth Dupuis, Head of the Digital Information Literacy
Office at the University of Texas at Austin will provide an overview.
Please join us for group discussions to share your experience about problems,
solutions, strategies, and possibilities!
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Karen Wielhorski Voice: 409-468-1841
Head of Reference Fax: 409-468-4117
Ralph W. Steen Library Email: KARENW@SFASU.EDU
Stephen F. Austin State University
P.O. Box 13055, SFA Station
Nacogdoches, Texas 75962-3055
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