[11406] in Public-Access_Computer_Systems_Forum
Netscape Printing Problems
daemon@ATHENA.MIT.EDU (Public-Access Computer Systems For)
Thu Jun 19 20:57:46 1997
Date: Thu, 19 Jun 1997 18:55:32 -0500
From: Public-Access Computer Systems Forum <LIBPACS@UHUPVM1.UH.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-To: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
3 Messages, 100 Lines
*-----
From: Jack Kessler <kessler@best.com>
A general reply to Jeffrey Trimble's question about "netscape printing
problems": corollary question --
Has anyone figured out acceptable ways of _discouraging_ printing from
browsers?
I have experimented on projects with discouraging printing: everything from
the obvious ("Please Don't Print Unless You Have To" signs) to the devious
("Printing 10 cents per copy") to the subliminal ("printing available via
PostScript files", which then are hard to find). Making it easier to "stay
digital" works best for me, such as providing tagged formats for easier
downloading into pc - based software.
All this and more would be my own suggestions to Trimble, but I would be
very interested to hear what others have tried as well.
Jack Kessler
kessler@well.sf.ca.us
*-----
From: Ray Duncan <rayd@voyager.co.nz>
Jeffrey,
I think you are in a catch 22 situation. On the one hand users
require/demand access to the internet and on the other hand the material is
normally printed on laser printers and the more printers or a faster printer
will result in overall increased in usage.
So what is the answer? Assuming that internet access cannot be denied then
you need some form of control to limit printing from unlimited, as you are
experiencing, to that which is really needed. There are hardware solutions
for non-networked services and software solutions for networked
environments. Users can be given a quota of prints (which are budgeted) and
once the limit is exceeded must present a case to acquire more quota. As
additional prints may result in a budget blowout, a commonly adopted
alternative is to charge users, departments, etc for any extra prints above
quota.
You will experience a marked reduction in prints maybe in the region of 30%+
with such a solution.
Obviously these monitoring systems don't come free but they can pay for
themselves in a reasonably short space of time even if they only reduce the
wasted prints. I would also suggest you check elsewhere on your site to see
if the problem exists in other departments so you may share the cost of a
solution like I have descibed.
In the US I would suggest that you initially check out the following
organisation for such a solution:
Contact: Julie Elvestrom
Ikon Office Solutions
Tel. (800) 400 9195 ext 1626
Email. jelvestrom@cdp-ikon.com
Good luck.
Ray
Ray Duncan
Managing Director
Network Systems Limited
Post: PO Box 33 1203
Takapuna, Auckland
New Zealand
Tel: +64 9 486 5002
Fax: +64 9 486 3050
(Marketing specialists with emphasis on network software applications)
*-----
From: Colleen Method <chilandra@iquest.net>
It sounds like you need the update on the HP printer driver.
My HP printer (Deskjet 540) had the same problem. Until the updated
printer driver was installed.
If your printer driver is over a year old the date should be checked with HP.
Hope this helps!
Chilandra
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