[10615] in Public-Access_Computer_Systems_Forum
ISP contracts
daemon@ATHENA.MIT.EDU (Joyce Latham)
Thu Sep 12 20:38:04 1996
Date: Thu, 12 Sep 1996 11:29:17 -0500 (CDT)
From: Joyce Latham <jlatham@interaccess.com>
To: Multiple recipients of list PACS-L <PACS-L@UHUPVM1.UH.EDU>
Reply-To: Public-Access Computer Systems Forum <PACS-L@UHUPVM1.UH.EDU>
----------------------------Original message----------------------------
The Chicago Public Library has begun discussions with ISPs concerning
system-wide service delivery. We have encountered an issue regarding
indemnification -- one particular supplier requires that we indemnify them
in case of a lawsuit based on Internet service - or lack of service.
We are resisting this requirement, under advisement of counsel. The ISP
assures us that this is common practice. We have investigated one other
contract that did not require indemnification by the customer of the service
center. Has anyone else encountered anything similar? What have other
large systems -- publicv or academic -- encountered in their contracts for
service. I would appreciate any responses to the above address or you can
CALL!!! 312-747-4250.
Thanks very much.
Joyce M. Latham
Director of Library Automation
Chicago Public Library