[1498] in Humor
HUMOR: Tech support
daemon@ATHENA.MIT.EDU (clineja@MIT.EDU)
Tue Jun 25 16:19:01 1996
To: humor@MIT.EDU
Date: Tue, 25 Jun 1996 16:03:28 EDT
From: Q <clineja@MIT.EDU>
------- Forwarded Message
From: "Matthew T. Reagan" <reagan@MIT.EDU>
From: "Roger \"WOJA\" Kermode" <woja@media.mit.edu>
- - ----------------- [Many forwards removed ] ------------------------
>From an ex-field-sales/support survivor:
I used to work in a computer store and one day we had a gentleman call in
with a smoking power supply. The service rep was having a bit of trouble
convincing this guy that he had a hardware problem.
Service Rep: Sir, something has burnt within your power supply.
Customer: I bet that there is some command that I can put into the
Autoexec.bat that will take care of this.
Service Rep: There is nothing that software can do to help you with this
problem.
Customer: I know that there is something that I can put in... some
command... maybe it should go into the Config.sys.
[After a few minutes of going round and round]
Service Rep: Okay, I am not supposed to tell anyone this but there is a
hidden command in some versions of DOS that you can use. I want you to edit
your Autoexec.bat and add the last line as C:\DOS\NOSMOKE and reboot your
computer.
[Customer does this]
Customer: It is still smoking.
Service Rep: I guess you need to call MicroSoft and ask them for a patch for
the NOSMOKE.EXE.
[The customer then hung up. We thought that we had heard the last of this
guy but NO... he calls back four hours later]
Service Rep: Hello Sir, how is your computer?
Customer: I call MicroSoft and they said that my Power Supply is
incompatible with their NOSMOKE.EXE and that I need to get a new one. I was
wondering when I can have that done and how much it will cost...
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