[8231] in testers
Re: Certificate problems on Athena
daemon@ATHENA.MIT.EDU (Jonathan Reed)
Thu Sep 16 13:41:49 2010
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From: Jonathan Reed <jdreed@MIT.EDU>
In-Reply-To: <AANLkTimwMpyYBSSokRBQ6yfuHZA26eVuXDsf8ChXseug@mail.gmail.com>
Date: Thu, 16 Sep 2010 13:41:38 -0400
Cc: testers@mit.edu
Message-Id: <D30F0D27-56E7-4DE6-9DB8-A2E541B748D7@mit.edu>
To: Molly McShane <mmcshane@mit.edu>
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Hi Molly,
Did this occur on all Athena workstations, or only the ones in W20 marked as testing workstations? The testers@mit.edu list is intended for reporting problems with new "beta" releases of Athena.
It sounds like Firefox is incorrectly selecting an expired certificate. You can try clearing the Firefox certificate database by following the instructions at http://kb.mit.edu/confluence/x/Gp87 (note that this will clear any stored passwords too). Once you've done that, try obtaining a new certificate and it should work.
If you still experience problems, please contact Athena Consulting at olc@mit.edu or x3-4435.
-Jon
On Sep 16, 2010, at 1:30 PM, Molly McShane wrote:
> Hi,
> I'm writing to let you know that I'm having certificate problems on Athena. I tried re-installing my certificates, which it said worked fine, but every time I try to use my certificate it says it's expired. I have tried on multiple different Athena computers. On my personal computer, my certificates still work fine. Is this a common problem people are having, or is it just me? Is there anything I can do about it?
> Thanks,
> Molly McShane
> Student ID: 923963642
>
>
> --
> Molly McShane
> Department of Mechanical Engineering
> Massachusetts Institute of Technology | 2013
--
Jonathan Reed
Liaison to the Students
Information Services & Technology
Massachusetts Institute of Technology
jdreed@mit.edu
MIT will never require you to reveal your password to anyone. Do not respond to any communication requesting that you reveal your password.
