[406] in sw-release-announce
[Sw-release-announce] Retiring software support during FY2005
daemon@ATHENA.MIT.EDU (Deb Bowser)
Fri Nov 5 09:52:38 2004
Message-Id: <5.2.1.1.2.20041105064336.02450a60@po12.mit.edu>
Date: Fri, 05 Nov 2004 06:44:39 -0500
To: itpartners@mit.edu, macpartners@mit.edu, winpartners@mit.edu,
sw-release-announce@mit.edu, ed-tech@mit.edu
From: Deb Bowser <bowser@mit.edu>
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cc: itag@mit.edu
cc: is&t@mit.edu
Errors-To: sw-release-announce-bounces@mit.edu
Date: Friday November 5, 2004
To: itpartners@mit.edu, macpartners@mit.edu, winpartners@mit.edu,
sw-release-announce@mit.edu, ed-tech@mit.edu
From: Software Release Team <swrt@mit.edu>
Subj: Retiring software support during FY2005
Cc: is&t@mit.edu, itag@mit.edu
Good day:
After discussions with representative clients around campus, and to ensure
a high level of quality support for the Macintosh, Windows and Linux
Operating Systems, Information Services and Technology (IS&T) is retiring
support for the applications listed below.
In order to maintain quality support for key applications in use, improve
responsiveness to new vendor releases, and to make it possible to introduce
new product offerings, it is necessary to downgrade the support we will
provide in the future. These products will not be tested in association
with future releases, new documentation will not be produced, and new
training will not be scheduled.
Software slated for retirement on December 31, 2004:
----------------------------------------------------------------------------
*Eudora 5.1 and earlier versions (Windows)
*Eudora 5.2.3 and earlier versions (Macintosh)
FileMaker Pro 5.5 (Windows/Macintosh)
Office 2001(OS 9)
- Macintosh OS 9 is no longer supported (retired on June 30, 2004).
Software slated for retirement on June 30, 2005:
-------------------------------------------------------------------------------------------
**Netscape 7.02 (Windows/Macintosh)
Office XP (Windows)
- Office 2003 (Windows) including Outlook 2003 has been available since
February 2004.
Office v.X - (OS X)
- Office 2004 Standard has been available since June 2004.
*Retiring these earlier versions of Eudora are consistent with our
introduction of SMTP authentication in the Fall of 2003. Eudora versions
earlier than 5.2.1 do not have SMTP authentication functionality which
mitigates our exposure to e-mail blockades and strengthens our ability to
provide quality and reliable e-mail services. More information is
available at:
<http://web.mit.edu/ist/topics/email/smtpauth/>
**For information on FY05 supported browsers, please see:
http://web.mit.edu/ist/topics/browsers/
If IS&T's retiring of general support imposes a significant burden to you
or the clients you support, we would like to hear from you. If these do
cause a significant burden for you, we are prepared to work together to
find a solution to ease the difficulties in migrating to a more current
environment.
In closing, we appreciate the Community's assistance and involvement in
Software Release and look forward to your responses.
Deb Bowser
QA Coordinator - Client Support Services
Information Services and Technology (IS&T)
Massachusetts Institute of Technology
Room W92-176
Cambridge, MA 02139
617-253-3879
bowser@mit.edu
