[1436] in Release_7.7_team

home help back first fref pref prev next nref lref last post

Re: Providing Private Workstation Administrators with Release Warnings

daemon@ATHENA.MIT.EDU (Naomi B. Schmidt)
Mon Aug 10 09:26:27 1998

To: tb@MIT.EDU
Cc: release-team@MIT.EDU, jweiss@MIT.EDU, nschmidt@MIT.EDU, dryfoo@MIT.EDU
In-Reply-To: [1434]
Date: Mon, 10 Aug 1998 09:26:21 EDT
From: "Naomi B. Schmidt" <nschmidt@MIT.EDU>


Hello Thomas -

>I'm inclined to think that one of the problems is that I/S is not
>prepared to spend overmuch effort on helping people with private
>workstations, and at the same time, there is a real need on campus
>for lots of private workstations in places where people don't have
>the energy to keep up with I/S.

There is a document that is a guide for private workstation owners
that is sorely out of date, and that will be re-published before
the end of summer to include the new platforms and new
developments since the last edition.  Gary Dryfoos of Training and
Pubs is updating it, with the technical input and assistance of
Jonathon Weiss, and he has promised to have it ready by the end of
August.

Once it's available on the Web, we should make an effort to
publicize it.  

>It would obviously require funding and staffing, ...

We do charge owners of private Athena workstations for hardware
and software support, as well as triage when something goes wrong.
 The OLC consultants are able to field most standard questions
about privatized workstations.

But, we can always strive to do  better, and it's good to have
that pointed out.

		Naomi

home help back first fref pref prev next nref lref last post