[705] in Enterprise Print Delivery Team

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retipm and retipm2 have been defined...

daemon@ATHENA.MIT.EDU (Theresa M Regan)
Sun Nov 19 09:52:15 2000

Message-Id: <200011191452.JAA11289@melbourne-city-street.MIT.EDU>
Date: Sun, 19 Nov 2000 09:52:09 -0500
To: rclarke@MIT.EDU
From: Theresa M Regan <tregan@MIT.EDU>
Cc: r3-admin@MIT.EDU,
        Enterprise Printing Delivery Project Team <printdel@MIT.EDU>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"

Hi Rocklyn,

I have created the two output device definitions in SAP R/3 (SF2).  And, as
expected, they have errored; there is no associated spool definition for
them on the SF2 R/3 server.  The exact error is:  /usr/bin/lpr:  retipm:
unknown printer  and  /usr/bin/lpr:  retipm2:  unknown printer

Usually, the required printer definitions are created and propagated,
daily, to each R/3 server based on a nightly feed from moira (ae and fiber,
only) to windsurf.

If a team member from ASST would create printer definitions for "retipm"
and "retipm2", that would be most helpful.

I am not sure if others are as confused as I am...  I would find a meeting
helpful where we review the existing process for printers, print queues and
R/3 output device definitions and consider how IPM print queues may
intersect the existing process and where the process s/b enhanced. 

Possibly, it is time to consider any updates to the the following web page:

     <http://web.mit.edu/is/help/print/>

and, possibly, include a visual diagram.

Potential areas to include:

     New Printer
     IP, hostname, queue names
     discern which servers (ae, fiber, plunder  -- should each
plunder/pillage queue have an associated ae or fiber queue)
     agree on standards for how the data is presented/represented in moira
     flow of data from moira (ae, fiber, plunder/pillage) to R/3 servers
     R/3 output definitions (many choices, in particular, the short name,
color, duplex settings)
     review current test / confirmation practices
     propagating to other R/3 environments
     problem identification and resolution
     

     Existing Printer
     similar to above  ...  

Thanks,
Theresa

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