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Re: Client Requirements (fwd)

daemon@ATHENA.MIT.EDU (David F Lambert)
Thu Aug 3 13:50:33 2000

Message-Id: <10008031750.AA01022@MIT.EDU>
Date:         Thu, 03 Aug 00 13:44:13 EDT
From: David F Lambert <LAMBERT@MITVMA.MIT.Edu>
To: jeffbant@us.ibm.com
Cc: Enterprise Printing Delivery Project Team <printdel@MIT.EDU>
In-Reply-To:  Your message of Thu, 3 Aug 2000 13:26:52 -0400

Thanks, Jeff. I kinda sorta expected these functions would be in
your Operator client.  However, since Rocklyn's note was referring
to both a client & browser interface, I thought I should speak
up in case your less robust browser interface did not currently
support these functions.  We'll probably want to see IPM continue
to beef-up the browser interface (as long as we can authenticate
users via SSL) to minimize the pain with client maintenance and the
lack of support/function for the ever so popular desktop platform
called MacOS.
              -Dave


On Thu, 3 Aug 2000 13:26:52 -0400 you said:
>
>
>David, I believe all of the functions you describe as required for
>operators, in your attached note, are available in today in the IPM
>Operator GUI. jb
>
>Jeff Banta
>IBM Printing Systems Division
>404 Wyman St.
>Waltham, Ma.   02454
>8-362-2295 / 781-895-2295
>fax 734-448-5932
>mobile 617-513-5400
>internet jeffbant@us.ibm.com
>
>
>
>David F Lambert <LAMBERT@MITVMA.MIT.EDU> on 08/03/2000 11:50:09 AM
>
>To:   "Rocklyn E. Clarke" <RCLARKE@MITVMA.MIT.EDU>, Daniel
>      Cogswell/Boulder/IBM@IBMUS
>cc:   Jeff Banta/Waltham/Contr/IBM@IBMUS, Enterprise Print Delivery Team
>      <PRINTDEL@MIT.EDU>, Bradley C Thompson <yak@MIT.EDU>, Alexandra
>      Ellwood <lxs@MIT.EDU>
>Subject:  Re: Client Requirements (fwd)
>
>
>
>Rocklyn & others,
>
>A more extensive list of requirements from the discovery project's
>Business Analysis Report should probably be provided.  For example,
>operations additionally needs to:
>- restart an actively printing file
>- change the number of copies of a queued file
>- backspace a printer 'n' pages
>- start printing file on page 'n'
>- forwardspace printer 'n' pages
>- query printer status
>
>The requirements identified by the discovery team can be found in
>the Business Analysis Report @
>http://web.mit.edu/is/discovery/enter-print/BAR.v3.pdf
>
>Dave
>
>On Wed, 02 Aug 00 20:35:13 EDT you said:
>>Hi Dan,
>>
>>Here is the follow-up email on our requirements that I promised.
>>
>>End Users:
>>----------
>>- submit print jobs
>>- display their own print jobs in queues
>>- remove their own print jobs from queues
>>
>>Help Desk Staff:
>>----------------
>>- All End User functions
>>- see queues
>>- remove from queues any individual print jobs that have not yet started
>>
>>Local and Remote Operators:
>>---------------------------
>>- All Help Desk functions
>>- start printers
>>- stop  printers
>>- move output between queues/printers
>>- "clean" printers
>>- reorder output in queues
>>- remove output from queues
>>
>>Administrators:
>>---------------
>>- All Operator functions
>>- create queues
>>- delete queues
>>- create printers
>>- delete printers
>>
>>We need to have this function on both Windows and Macintosh platforms.
>>All of these functions must be done securely.  The person requesting the
>>function must be authenticated either via our Kerberos V5 server, or by
>the
>>use of X.509 Client certificates (we use our own Certification Authority
>to
>>"roll our own").  You can find more information about our Kerberos and SSL
>>infrastructure from the following web pages:
>>
>>     MIT's I/T Integration Web Pages:
>>     ----------------------------------
>>     http://web.mit.edu/is/integration/     (click on Resources)
>>
>>     MIT's Kerberos Web Pages:
>>     -------------------------
>>     http://web.mit.edu/kerberos/www/
>>
>>Please let me know if you need any additional information.
>>
>>Rocklyn
>>
>>----------------------------Original message----------------------------
>>Date: Mon, 31 Jul 2000 11:41:52 -0400
>>To: printdel@MIT.EDU
>>From: "Lynne E. Durland" <durland@MIT.EDU>
>>Subject: Client Requirements
>>Mime-Version: 1.0
>>Content-Type: text/plain; charset="us-ascii"; format=flowed
>>
>>Hey Gang,
>>
>>I took a swipe at the different requirements for the "different" "clients"
>>for the InfoPrint Manager:
>>
>>WhoWhereWhat
>>W91 OperatorW91Start and stop printers,move output between
>>queues/printers,"clean" printers,reorder output in queues, remove output
>>from queues
>>E19 OperatorE19Start and stop printers,move output between
>>queues/printers,"clean" printers,reorder output in queues, remove output
>>from queues
>>ClarkeW91-209Start and stop printers,move output between
>>queues/printers,"clean" printers,reorder output in queues, create queues,
>>add printers, remove printers
>>DurlandW91-109Start and stop printers, move output between
>queues/printers,
>>"clean" printers, reorder output in queues, create queues, add printers,
>>remove printers
>>BLTN42See queues, remove print not already started from queues
>>Help DeskN42See queues, remove print not already started from queues
>>End Usersvarioussubmit print,see own print in the queues, remove own print
>>from queues
>>
>>
>>I also have it in an excel worksheet, but know some of you sometime have
>>trouble with attachments.
>>
>>Lynne
>>
>>
>>Lynne E. Durland
>>Information Systems
>>Database Services
>>W91-109
>>O:258-5857
>>C: 617-293-8091
>>B: 617-430-8762
>>H: KB1FEM
>>
>>   "Happiness often sneaks through a door you didn't know you left open."
>>
>>                                                         --John Barrymore
>
>
>

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