[2545] in Enterprise Print Delivery Team

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Re: Problem with spooling the output of the G/L Statement run

daemon@ATHENA.MIT.EDU (Gillian Emmons)
Wed May 7 08:30:28 2003

Message-Id: <5.1.0.14.2.20030507082948.01c5bf38@hesiod>
Date: Wed, 07 May 2003 08:30:22 -0400
To: David Rosenberg <rosenberg@MIT.EDU>, r3-admin@MIT.EDU, r3-print@MIT.EDU
From: Gillian Emmons <gemmons@MIT.EDU>
Cc: printdel@MIT.EDU, jnicker@MIT.EDU, debbie@MIT.EDU, klyons@MIT.EDU
In-Reply-To: <1052279790.3eb883eea9c87@webmail.mit.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed

Hi David and all,

Who should we be contacting about this problem?  Sounds important.

- Gillian

At 11:56 PM 5/6/2003 -0400, David Rosenberg wrote:
>The job to produce the April G/L Statements is currently running on production
>(under user ID JNICKER). I looked on SAP at the status of the job 
>producing the
>statements and the spool files. The job seems to be doing fine, but all of the
>spool files are shown with status "Error". Here is the log from one of the 
>spool
>files. (I don't know whether the files are bring spooled to InfoPrint 
>Manager.)
>
>--
>/David Rosenberg
>
>
>
>       SAP spool error log
>       =====================
>
>Print request processing log
>----------------------------------------------
>
>The host spool is reporting errors
>------------------------------------------------------
>
>Message from host spool:
>   I can't seem to be able to send your request to the printer.
>   Please try again later or try using another printer.
>End of host spool message
>Command used: /usr/bin/lpr -Pglmp -J/usr/sap/PS1/D10/data/000KB20H.PS1-PS1
>-UJNICKER -h -#1 /usr/sap/PS1/D10/data/000KB20H.PS1 2>
>
>Errors occurred processing this print request
>--------------------------------------------------------------------
>
>Error during print request output. l_rc = 1
>There may be no printout
>
>Most important attributes of spool request
>-------------------------------------------
>Request number 9099
>
>Request name SCRIPT GLMP JNICKER
>Client 030
>Owner JNICKER
>Request attributes
>Time created   2003050614362100
>Remaining life  +00007232905
>Dispo 1 (Go/Hold) G
>Dispo 2 (Keep/Delete)     K
>Dispo 3 (Indirect/Direct) D
>Default output device GLMP
>Default no. copies  1
>Format LETTER
>
>Main print request characteristics
>------------------------------------------------
>Spool request number 9099
>Print request number 1
>Print request attributes
>Time created   2003050615071600
>Output device GLMP
>Format LETTER
>
>
>Character converter active when first problem occurred
>-----------------------------------------------------------------
>No information available

Gillian Emmons
Controller's Accounting Office
617-253-2777
NE49-3142


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