[2389] in Enterprise Print Delivery Team
Re: Brio Query printing to file
daemon@ATHENA.MIT.EDU (Theresa M Regan)
Thu Mar 14 02:15:43 2002
Message-Id: <5.0.2.1.2.20020314020507.02aea238@po12.mit.edu>
Date: Thu, 14 Mar 2002 02:18:33 -0500
To: "Lynne E. Durland" <durland@MIT.EDU>
From: Theresa M Regan <tregan@MIT.EDU>
Cc: printdel@MIT.EDU, huxley@MIT.EDU, rferrara@MIT.EDU, georgep@MIT.EDU,
tregan@MIT.EDU
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Hi Lynne,
I believe, this example was used to try an illustrate what happens if/when
a print request is sent to a queue for which the user is not cleared to
direct print requests to.
The end-user has requested their report and sent it to an IPM queue. The
report takes some time to produce. Brio Query finishes; however, the
printout is rejected by IPM. One of the suggestions mentioned was if the
end-user sends the request to a file, they can easily submit and resubmit
the file for printing. Also, the web form requests the necessary
information at the time of submission.
I recently experienced this while trying to test "rec". "rec" came through
the moira to windsurf process at the end of February. I tested it from
Athena and SAP (SF2). From SAP, the print job completed as expected and is
no longer available to me from within SAP; however, it was rejected from
IPM because "tregan" is not within the IPM database. I understand that I
can add my information to the IPM database and will in the near
future. However, I would still need to re-request this report.
Thanks,
Theresa
At 07:28 PM 3/13/2002 -0500, Lynne E. Durland wrote:
>Theresa,
>
>Thanks for the clarification, I admit to remembering an issue, both Dave
>and thought it was inability rather than another issue.
>
>We are trying to wrap up and did not want things falling through cracks at
>the end.
>
>Thanks again.
>
>Lynne
>
>At 06:16 PM 3/13/2002 -0500, Theresa M Regan wrote:
>>Hi Lynne,
>>
>>I believe, what I offered was along the lines of...
>>
>>Some of the BrioQuery reports that need to be printed require hours to
>>run, so, people start them late in the day or when they will be away from
>>their computer for several hours and direct them to the printer. If they
>>send them to a file, they need to be around later to redirect them to the
>>printer. If they start them on a Friday, they would need to come in over
>>the week-end.
>>
>>This was a common problem for the Treasurer's office. I know less about
>>the length of time required for CAO's monthly, quarterly, annual reports.
>>
>>If I misspoke or others have a different recollection, please share.
>>
>>Regards,
>>Theresa
>>
>>
>>At 01:49 PM 3/13/2002 -0500, Lynne E. Durland wrote:
>>>Greetings,
>>>
>>>In reviewing the lists of issues from the December/January meetings, I
>>>was reminded of the discussions around Brio not being able to print to file.
>>>
>>>Having not heard anything further on the issue, I thought I would
>>>install Brio and see what I would find. Using the sample files that
>>>came with the installation, I was able to print to a file.
>>>
>>>I did this test on a dell running windows 2000. What platforms are
>>>being used or are experiencing the inability to print to file?
>>>
>>>Please let me know if this continues to be a problem, and we can look at
>>>the process together, or if we can cross this one off the list.
>>>
>>>Thanks
>>>
>>>Lynne
>>>
>>>Lynne E. Durland
>>>Information Systems
>>>Database Services
>>>W91-109
>>>O: 617-258-5857
>>>C: 617-293-8091
>>>H: KB1FEM
>>>
>>>"When one door of happiness closes, another opens; but often we look so
>>>long at the closed door that we do not see the one which has been opened
>>>for us."
>>>
>>> --Helen Keller
>
>Lynne E. Durland
>Information Systems
>Database Services Team
>W91-109
>P:258-5857
>E: durland@mit.edu
>H: 603-421-0940
>H: KB1FEM
>
>
>"When speaking to a Bear of Very Little Brain, remember that long words
>may Bother Him."
> --A.A. Milne
