[2200] in Enterprise Print Delivery Team
Re: Fwd: Central Print Service Error Report:
daemon@ATHENA.MIT.EDU (David F Lambert)
Thu Jan 17 17:27:06 2002
Message-Id: <200201172227.RAA09480@fort-point-station.mit.edu>
Date: Thu, 17 Jan 02 17:26:28 EST
From: David F Lambert <LAMBERT@MITVMA.MIT.EDU>
To: Enterprise Printing Delivery Team <PRINTDEL@MIT.EDU>
In-Reply-To: Your message of Thu, 17 Jan 2002 15:54:40 -0500
The latest revised version looks great. Thanks, gang! -Dave
On Thu, 17 Jan 2002 15:54:40 -0500 Rocklyn said:
>Hi,
>
>Here's the next pass!
>
>Rocklyn
>
>------------
>
>To: fbaars@mit.edu
>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>From: business-help@mit.edu
>Date: Fri, 11 Jan 2002 10:18:29 -0500
>Sender: root@pillage.mit.edu
>
>Hello,
>
>You are receiving this email because you apparently submitted a print
>job to the MIT Central Printing Service
>(http://web.mit.edu/is/help/printing/central/) which resulted in one
>or more errors:
>
> Error: Missing cost object for user fbaars
> Error: Missing building for user fbaars
> Error: Missing room number for user fbaars
>
>Unless you have a valid cost object and a valid building and room
>number in the print service database, your print job will require
>additional work to be delivered properly and in a timely fashion. To
>ensure proper handling and delivery, please go to the following URL
>and fill in the information.
>
> https://pillage.mit.edu/accountinfo/accountinfo.html
>
>Filling in this information should enable you to print successfully.
>You will not be charged for this printing service; the cost object is
>for usage reporting.
>
>If you believe that you have received this email in error, please
>notify the Business Liaison Team (BLT) at business-help@mit.edu or
>617-252-1177. The information provided below will help them to
>resolve the problem.
>
>-------------------------------------------------------------------------------
>-
>MIT Central Print Service Print Job Error Report (for use by BLT staff):
>
>User Name : fbaars
>Host Name : housecall.mit.edu
>Cost Object :
>Building :
>Room :
>Original Queue : central-letter
>Current Queue : central-letter
>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>Job Name : TestPage
>
>
>
>
>-------------------------------------------------------------------------------
>-
>
>
>
>
>
>At 2:52 PM -0500 1/17/02, Lynne E. Durland wrote:
>>Rocklyn,
>>
>>After the line about filling in ........ You should have a
>>sentence to the effect that you will not be charged for this
>>printing service, the cost object is for usage reporting. Or
>>something along those lines. I am not sure that the information
>>included at the bottom will really be helpful to the BLT, but will
>>leave final say on that issue to them.
>>
>>I also think the language around "your job cannot be processed"
>>could be gentled, "your print will require additional work, to be
>>delivered properly and in a timely fashion. To ensure proper
>>handling and delivery, please go to the following url and fill in
>>the information.
>>
>>At this point we are not rejecting the jobs, until we are I think
>>this would be a better approach. Or are we planning to turn the
>>reject back on with the implementation of this mail going back to
>>the users?
>>
>>
>>Lynne
>>
