[2049] in Enterprise Print Delivery Team
Re: SAP -> EP1 errors 10-Dec-2001
daemon@ATHENA.MIT.EDU (Huxley, Bil)
Tue Dec 11 19:12:36 2001
Message-Id: <5.0.2.1.2.20011211190807.02b68d48@po9.mit.edu>
Date: Tue, 11 Dec 2001 19:13:19 -0500
To: "Lynne E. Durland" <durland@MIT.EDU>, PrintDel@MIT.EDU
From: "Huxley, Bil" <huxley@MIT.EDU>
Cc: R3-Print@MIT.EDU, printDel@MIT.EDU
In-Reply-To: <5.0.2.1.2.20011211183503.02aba3e0@hesiod>
Mime-Version: 1.0
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Hi Lynne,
I think that sounds pretty plausible - thanks :) I take it there's no way
to verify that that was to problem (lpd error log?).
You may with to considered a cron job that runs fairly frequently and
alerts the operator (you at the moment?) if free space falls below some
level. Over time (esp. when GL Summary Statements are running) you may
need to tweak such a threshold, but alters may reduce the monitoring effort
considerably. Just a thought.
Thanks again,
Bil
At 12/11/2001 06:38 PM -0500, Lynne E. Durland wrote:
>Bil,
>
>Thank you for the heads up. I think I have a reasonable explanation. The
>scripts that are doing the actual submission to IPM are saving "safety"
>copies and our cron jobs were not set up to clean up correctly or in a
>timely enough fashion. So we have experienced a couple of full disk
>errors. That would explain what Gill and Jay experienced. I have been
>more dilligent about making sure these areas are kept clearer until Jody
>and I can get the cron jobs timed appropriately to keep up with the
>incoming files in the proper manner.
>
>Sorry for the delays to the users.
>
>Lynne
>
>At 05:10 PM 12/11/2001 -0500, Huxley, Bil wrote:
>>Hello,
>>
>>When I asked Gill this morning if she knows if folks have been using EP1
>>since it's migration last week or if it's been working OK she said she
>>had a problem printing to it yesterday.
>>
>>I have checked with Ron and he had not heard of any general printing
>>issues from SAP yesterday. I'll assume that this is some kind of anomaly
>>and keep an eye out for any subsequent issues, but I wished to let y'all
>>know about it :)
>>
>>I looked in SAP and found her print job for 385 pages at about 10:00 AM
>>with the following error status:
>>
>>b3475.jpg
>>
>>Resending this job at 11:12 this morning (under the Username Huxley this
>>time) worked just fine and I got the output to Gill so she could proceed
>>with her task.
>>
>>In the process of finding this job, I came across another failed print
>>job at 8:06 yesterday under jnicker for 1,286 pages. Since this is from
>>an automated job, Jay hadn't been aware of the error. After verifying
>>that no output (001's) was received, Jay was able to resend it this
>>afternoon at 16:15 without a problem. His Monday morning error was
>>reported as:
>>
>>b347f.jpg
>>
>>Just an FYI,
>> Bil
>
>
>
>
>Lynne E. Durland
>Information Systems
>Database Services Team
>W91-109
>P:258-5857
>E: durland@mit.edu
>H: 603-421-0940
>H: KB1FEM
>
>
>"When speaking to a Bear of Very Little Brain, remember that long words
>may Bother Him."
> --A.A. Milne
