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Message-Id: <5.0.2.1.2.20011031111414.03dca198@hesiod> Date: Wed, 31 Oct 2001 11:26:26 -0500 To: r3-print@MIT.EDU From: "Lynne E. Durland" <durland@MIT.EDU> Cc: printdel@MIT.EDU Mime-Version: 1.0 Content-Type: text/plain; charset="us-ascii"; format=flowed Greetings, Earlier this month I sent some mail to Bil Huxley, you folks were on the cc: list. Here is a quote from that mail asking a question: I am aware of the need for spool and other print related request to go to r3-print, and have tried very hard to include them anytime I send new requests to HESREQ for SAP related queues. One of the things that has not been made clear to me is who should be asked or is responsible for the queue requests for SAP to be added to IPM? R3-ADMIN, FSS, you specifically, David, Gill? So I guess I am asking that question now. In addition, while Dave has had a quick preliminary conversation with Ron about this, if the request is for a non public queue, the IPM folks need to be kept in the loop about the list of authorized users to ensure that we have secured the queue in IPM appropriately as well. Again I am going to go back to the VM model, we had list of people authorized to change forms, use the forms or request new forms for departments. David Rosenberg also followed up asking for clarification of what I meant. A part of this question comes from this being central printing, rather than distributed printing. Again going back to the VM central printing model, for the "X" forms that were not public we had department contact who "owned" the from, provided a list of people authorized to: 1. alter the form, 2. print the form, 3. alter the authorization list. For production SAP print that will be managed by the IPM server, who owns the central queue? Who can request the creation of a queue, the changes to that queue, (the name of the queue, different printer, different information on a header sheet, changes to the authorization list, changes to any special handling by the operations staff)? Should this be an individual? If so, who? Should this be a group? R3-print, FSS, some other combination? For the new queues set up earlier this month, glmp, gltw, and glte we are taking the mail from Gill Emmons as the final authorization for the access list. Should Gill be the owner of this central production queue? There are similar questions for test queues. Who should be able to request and own test queues? Is that list of people or groups different from production queues? I am sending this mail to you folks since you seem like the natural place to start asking these kids of questions. Thanks Lynne On behalf of the Enterprise Print Delivery Team Lynne E. Durland Information Systems Database Services W91-109 O: 617-258-5857 C: 617-293-8091 H: KB1FEM "When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one which has been opened for us." --Helen Keller
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