[1850] in Enterprise Print Delivery Team

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For Mary Ellen

daemon@ATHENA.MIT.EDU (Lynne E. Durland)
Mon Oct 29 15:22:47 2001

Message-Id: <5.0.2.1.2.20011029152607.03b6fe70@hesiod>
Date: Mon, 29 Oct 2001 15:26:23 -0500
To: printdel@MIT.EDU
From: "Lynne E. Durland" <durland@MIT.EDU>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed

Mary Ellen,
Notes on the 
http://web.mit.edu/is/delivery/enterprint/userwebdocs/ipmweb.html, page:
1.Click on Print Jobs in the left hand margin to open a page that displays 
your jobs
                 waiting to be printed.

               2.To make a change, check the checkbox for the item you want 
to change. All jobs are
                 received in the queue in a "held" state. Actions you may 
take here are:
                     Change Destination
                     Change Media (that is, direct the file to a different 
printer)
                     Change the number of copies.
Put a please at the beginning of the next line.  The end users can delete a 
job if it is still held, but should not release a job or delete it if the 
state is not held.
                     Do NOT change the state - the W91 operator needs to 
release or delete a job. If
                     you want to delete a Held job, call the Computing Help 
Desk (x3-7701, Mac or
                     x3-7702, Windows).

               3.After you make the change, click the update button for the 
job.
                 Note: The screen refreshes every two minutes. If you have 
made a change and not
                 clicked Update within two minutes, the screen refresh will 
reset the display to the
                 original state.

The end users do not need/want to use the check boxes, as the only three 
things they can do with the check boxes is hold/release and delete.
The end users need to use the pull down menus to change destination or media.

Job accounting is a public page?  I thought that one was restricted......

In the section titled submit a print job, the entries for the building, 
room and account number, should say something about filling in the field, 
if empty, or verifying the information displayed before continuing.  This 
is partially dependant on if the end user went to the account info page 
before the first submission or not.


I think there needs to be more words around the last box at the bottom of 
the page, what and why the changes are needed.

 From page: 
http://web.mit.edu/is/delivery/enterprint/userwebdocs/printtofile.html

On the mac side I think you need to be careful about "how you usually" 
print to a printer.  I am not sure that the appletalk drivers use 
postscript.  It might be best to put something like: "Be sure you are using 
a postscript driver, before saving the file to disk."

Hope this helps,

Lynne
Lynne E. Durland
Information Systems
Database Services
W91-109
O: 617-258-5857
C: 617-293-8091
H: KB1FEM

"When one door of happiness closes, another opens;  but often we look so 
long at the closed door that we do not see the one which has been opened 
for us."

		--Helen Keller


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