[1837] in Enterprise Print Delivery Team
Case 240161: This case has recently been updated
daemon@ATHENA.MIT.EDU (computing-help@MIT.EDU)
Thu Oct 25 15:21:35 2001
Message-Id: <200110251921.PAA11712@hampster.mit.edu>
Date: Thu, 25 Oct 2001 15:21:32 -0500
From: computing-help@MIT.EDU
To: MSPRAGUE@MIT.EDU
Cc: tregan@MIT.EDU, hesreq@MIT.EDU, printdel@MIT.EDU, r3-print@MIT.EDU
Errors-To: cadm@MIT.EDU
Case 240161 has recently been updated with the following
information. Please retain the case number in the subject line for
future replies connected with this case.
Sent Email to Client [10/25/2001 15:19:43 by lmrobin]
Hi Mark,
I am following up on your recent request to the Help Desk, regarding the printer fss1.mit.edu not successfully getting an ip address with bootp. Just for confirmation, have you tried a cold restart? That is, powering the printer off, and actually unplugging the power cord as well? Note that this may delete the appletalk name from the printer's settings. The Help Desk can reset the appletalk name for you after the cold restart if you let us know what it is.
Best Regards,
Lisa Robinson
Computing Help Desk
