[115] in Enterprise Print Delivery Team
Draft Support Process Guidelines
daemon@ATHENA.MIT.EDU (David F. Lambert)
Wed Mar 8 08:05:23 2000
Message-Id: <10003081306.AA29784@MIT.EDU>
Date: Wed, 08 Mar 00 07:59:55 EST
From: "David F. Lambert" <LAMBERT@mitvma.mit.edu>
To: Enterprise Printing Delivery Project Team <printdel@MIT.EDU>
Folks,
A draft document is available to help project teams understand
what's needed to fully integrate a product/service rollout in
our Support Process. It's a first draft. Please review the
guidelines at the following URL and keep the guidelines in
mind as our work progresses.
-Dave
http://web.mit.edu/is/support/guidelines.html
