[305] in magellan
Re: Discovery Question
daemon@ATHENA.MIT.EDU (Joanne Hallisey)
Mon Oct 25 15:54:15 1999
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Date: Mon, 25 Oct 1999 15:56:42 -0400
To: "David F. Lambert" <LAMBERT@mitvma.mit.edu>, magellan@mit.edu
From: Joanne Hallisey <hallisey@MIT.EDU>
Hi Dave,
Thank you for your suggestions. It is tough and I feel that you cannot
have a lot of success without cooperation from the team members. I am
going to speak directly with the team member and hopefully try a more
creative way for this person to participate. I am hoping it does not
affect the outcome of our work....time will tell.
Joanne
At 8:08 AM -0400 10/25/99, David F. Lambert wrote:
>On Thu, 7 Oct 1999 16:19:19 -0400 Joanne said:
>>I have a couple of questions.
>>
>>I have made progress in forming a team for the Extended Voice Direectory
>>Services @MIT, but am not getting a response from 2 of the 5 team members
>>for our first meeting. any good ideas for this other than scheduling the
>>meeting and hoping they come? I also worry about the commitment of these
>>team members. I can establish all the team roles and responsibilities, but
>>cannot guarantee that members will be engaged. How have others dealt with
>>this issue? I would like to leave talking to their TL/Manager as a last
>>resort.
>>
>>Thanks,
>>
>>Joanne
>
>There have been so many topics you folks raise which hit a nerve with
>me - and here's another example. I recently had the same issue
>with two members of the newly formed delivery project for the enterprise
>printing project effort. The way I solved the problem was to directly
>contact the two people - one in person and one by phone. I also
>have similar concerns regarding the commitment level of one of these
>two people. A little salespitch seemed to help last week - the
>importance of the work, visibility of the project, the skills and
>expertise each member brings to the project's efforts, etc.
>
>Setting some clear expectations via team norms & practices should
>help. I think there's real value with clarifying what's expected
>from all team members - develop the norms & practices as a team
>effort. This may be viewed as too rigid and formal for some folks.
>I don't think we've been particularly good in IS in the past with
>clarifying our expectations for performance and behavior. It's
>mighty tough to hold teams & individuals accountable without a clear
>set of expectations.
>
>Try some face-to-face discussions with the individuals. Let us
>know how you make out. Do others on the list have suggestions
>for improving the commitment/engagement levels of project members?
>
>-Dave
