[289] in magellan
Electronic Reserves report
daemon@ATHENA.MIT.EDU (Nina Davis-Millis)
Thu Oct 7 09:24:43 1999
Message-Id: <2.2.32.19991007132505.01575c90@po9.mit.edu>
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Date: Thu, 07 Oct 1999 09:25:05 -0400
To: magellan@MIT.EDU, e-reserves@MIT.EDU
From: Nina Davis-Millis <ninadm@MIT.EDU>
Project Name: Electronic Reserves
Project Leader: Nina Davis-Millis
Report Date: 10/7/99
url: http://macfadden.mit.edu:9500/e-reserves/
Accomplishments past period
* Successfully launched pilot with three live classes
Yes! It's true. This was no small feat given staffing shortages in
both Document Services and Rotch Reserves. Our statistics
(https://eres.mit.edu/stats.html) show that for the period Sat-18-Sep-1999
07:02 to Thu-07-Oct-1999 01:51, the average daily number of requests for
pages was 16.
* Trained students in all classes
* Ongoing support of service during pilot phase
Goals for the coming period
* Refine workflow. We can get it smoother yet.
* Continue to work with our faculty partners in support of the three test
classes
Issues
Our biggest issue was the problem we found with certificates in the Athena
Netscape installation. At this point, it appears likely that at least
everyone enrolled in the first two classes to go live has gotten
certificates to function properly. I remain concerned about the long-term
impact of this problem, if it cannot be fixed.
Key learnings
NONE of the printing difficulties we encountered last term have appeared
this time. Apparently our low-tech "fix" of breaking up the larger files,
combined with more proactive user education when we met with participating
classes, has worked.
Team dynamics
Dynamic? You bet! This team rules!
In the next weeks, we'll need to turn more attention to how local reserve
units will support the service and to copyright management. I am looking
into increasing our team membership to include more Reserves people.
Additional comments
At the risk of sounding like the recipient of an Oscar, I want to thank some
colleagues who've been incredibly helpful in this period. Todd Belton
provided technical help as well as moral support during my certificate
crisis. Joan Thompson and Bill Guarente of Document Services have been
heroic in getting all the scanning done with lightning speed. Ginny Such of
the Reserve Book Room and Karen Mueller-Harder and Rosemary Hanley of Rotch
Circulation have all been wonderful to work with.
Nina Davis-Millis
