[397] in Kakapo Windows Team

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[Kakapo] Meeting Notes for April 28, 2004

daemon@ATHENA.MIT.EDU (Marshall Vale)
Wed Apr 28 15:23:42 2004

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From: Marshall Vale <mjv@mit.edu>
Date: Wed, 28 Apr 2004 15:23:45 -0400
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Agenda
Notes
     Anti-spyware
         requests have been strongly increasing from the community
         quick research has been done with what other schools have been 
doing
             list of tools (Spybot, Adaware, Virusscan)
         problem is there is no perfect tool
         free versions mostly require manual updates
         VirusScan is already a licensed tool so that may help
             But it won't be available until September with current 
schedule
         Tools produce rather scary reports, not all warnings are truly 
problems
         Since there is such a range of tools to have coverage, should 
we publish some example reports and which items are valide
             produce documentation, get the word out through variety of 
channels
         Spybot has some ability to block installation
         Also HijackThis and CWShredder however they are more techie 
oriented
         SWRT is driving the effort
     VirusScan Enterprise and SP2
         The auto update service fails to run after upgrading SP2
         Paul has reported the conflict to Microsoft
         VirusScan 7.5 does not have the conflict but not out until the 
fall
         Proposed solutions
             release 7.1 even though 7.5 will be released not too soon 
thereafter
         Solution
             Produce 7.1, have it ready to go before SP2 is released. 
Prep doc and installer to communicate out.
             SWRT will drive this work
     SUS
         Goal is for production announcement at IT Partners luncheon, 
May 12th
         Most concerns are around documentation, URLs, etc.
             Proposed name: MIT Auto-Update Service
             Documentation change needs:
                 formatting of the patches
                 list of the patches
                 minor navigation within in the page
                 simpler links to getting more information about each 
patch
         SUS machine will add a redirect to the final documentation
         We believe that we can meet this announcement date
             Target to have all documentation ready for Friday, May 7th
             SUS server will be able to be updated in the window 
inbetween
     Support identification and escalation for domain machines
         There are a number of tools that can pull up the information
             Windev is developing a java servlet to pull together the 
aggregate information and display it appropriately via web
         Questions regarding where it would be hosted (hd or netops)
             this is an internal service, and it should be fine to host 
on wince; pulling together teams across IS&T helps understand the needs
             If the scope expands (machines in other domains, etc.) 
revisit as a separate dev/service project
         is there a way to describe when it matters if the workstation 
is or is not in the domain when reporting problems?
             follow all the normal troubleshooting steps
             if the need is to reinstall or problem gets too complex, 
escalate to the container admin


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<fontfamily><param>Helvetica</param>Agenda

Notes

    Anti-spyware

        requests have been strongly increasing from the community

        quick research has been done with what other schools have been
doing

            list of tools (Spybot, Adaware, Virusscan)

        problem is there is no perfect tool

        free versions mostly require manual updates

        VirusScan is already a licensed tool so that may help

            But it won't be available until September with current
schedule

        Tools produce rather scary reports, not all warnings are truly
problems

        Since there is such a range of tools to have coverage, should
we publish some example reports and which items are valide

            produce documentation, get the word out through variety of
channels

        Spybot has some ability to block installation

        Also HijackThis and CWShredder however they are more techie
oriented

        SWRT is driving the effort

    VirusScan Enterprise and SP2

        The auto update service fails to run after upgrading SP2

        Paul has reported the conflict to Microsoft

        VirusScan 7.5 does not have the conflict but not out until the
fall

        Proposed solutions

            release 7.1 even though 7.5 will be released not too soon
thereafter

        Solution

            Produce 7.1, have it ready to go before SP2 is released.
Prep doc and installer to communicate out.

            SWRT will drive this work

    SUS

        Goal is for production announcement at IT Partners luncheon,
May 12th

        Most concerns are around documentation, URLs, etc. 

            Proposed name: MIT Auto-Update Service

            Documentation change needs:

                formatting of the patches

                list of the patches

                minor navigation within in the page

                simpler links to getting more information about each
patch

        SUS machine will add a redirect to the final documentation

        We believe that we can meet this announcement date

            Target to have all documentation ready for Friday, May 7th

            SUS server will be able to be updated in the window
inbetween

    Support identification and escalation for domain machines

        There are a number of tools that can pull up the information

            Windev is developing a java servlet to pull together the
aggregate information and display it appropriately via web

        Questions regarding where it would be hosted (hd or netops)

            this is an internal service, and it should be fine to host
on wince; pulling together teams across IS&T helps understand the needs

            If the scope expands (machines in other domains, etc.)
revisit as a separate dev/service project

        is there a way to describe when it matters if the workstation
is or is not in the domain when reporting problems?

            follow all the normal troubleshooting steps

            if the need is to reinstall or problem gets too complex,
escalate to the container admin

        

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_______________________________________________
Kakapo@mit.edu
http://mailman.mit.edu/mailman/listinfo/kakapo

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