[366] in Kakapo Windows Team
[Kakapo] Re: Casetracker Category
daemon@ATHENA.MIT.EDU (Debra Wiley)
Mon Mar 15 15:23:05 2004
Message-Id: <5.2.1.1.2.20040315151921.01c5d7b0@hesiod>
Date: Mon, 15 Mar 2004 15:22:57 -0500
To: Kerem B Limon <kerem.limon@mit.edu>
From: Debra Wiley <dwiljam@mit.edu>
In-Reply-To: <5.2.0.9.2.20040315143902.060d7d60@hesiod>
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Hi Kerem,
I've forwarded the message about DART so we'll deactivate it and not
migrate any cases to RT. And I'll wait to hear from the Kakapo team about
the 'dns subdomain request' category before any action is taken.
Thanks for the info
Debra Wiley
AC-Quality Assurance
RequestTracker Project Team
617-253-6279
At 02:44 PM 3/15/2004 -0500, Kerem B Limon wrote:
>Debra--
>
>The DART category is not being used; it should have been deprecated some
>time ago when DART was cancelled. I had notified Phil Long and Theresa
>Regan about this among other things to be discontinued at the close of the
>Windows Servers Delivery project, some time ago. They can confirm the
>cancellation if necessary.
>
>The other category under Windows Server, however, I believe is being
>actively used by the Kakapo team to process assistance requests for
>Win.MIT.EDU expansion. Kakapo (kakapo@mit.edu)--whom I CC:--are
>responsible for that and should be able to help. I'd assume someone from
>that team would want to participate in your meeting.
>
>Regards,
>Kerem
>
>
>At 04/03/15 09:09 Monday, Debra Wiley wrote:
>>Hello Kerem,
>>
>>Hopefully you received the Casetracker CT-lead meeting announcement for
>>next Thursday. Starting in May, we are going to migrate Casetracker
>>categories to another application titled RequestTracker.
>>
>>Are the Windows Server categories still active? Are you managing requests
>>via the consultant interface? Will open cases need to be migrated to
>>RequestTracker?
>>
>>Please forward this message to the appropriate person, if you are no
>>longer the category owner. And advise us as to who should receive future
>>communications.
>>
>>Thanks
>>Debra Wiley
>>AC-Quality Assurance
>>RequestTracker Project Team
>>617-253-6279
>
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<font size=3>Hi Kerem,<br><br>
I've forwarded the message about DART so we'll deactivate it and not
migrate any cases to RT. And I'll wait to hear from the Kakapo team about
the 'dns subdomain request' category before any action is
taken.<br><br>
Thanks for the info<br>
Debra Wiley<br>
AC-Quality Assurance<br>
RequestTracker Project Team<br>
617-253-6279<br><br>
At 02:44 PM 3/15/2004 -0500, Kerem B Limon wrote:<br>
<blockquote type=cite class=cite cite>Debra--<br><br>
The DART category is not being used; it should have been deprecated some
time ago when DART was cancelled. I had notified Phil Long and Theresa
Regan about this among other things to be discontinued at the close of
the Windows Servers Delivery project, some time ago. They can confirm the
cancellation if necessary.<br><br>
The other category under Windows Server, however, I believe is being
actively used by the Kakapo team to process assistance requests for
Win.MIT.EDU expansion. Kakapo (kakapo@mit.edu)--whom I CC:--are
responsible for that and should be able to help. I'd assume someone from
that team would want to participate in your meeting.<br><br>
Regards,<br>
Kerem<br><br>
<br>
At 04/03/15 09:09 Monday, Debra Wiley wrote:<br>
<blockquote type=cite class=cite cite>Hello Kerem,<br><br>
Hopefully you received the Casetracker CT-lead meeting announcement for
next Thursday. Starting in May, we are going to migrate Casetracker
categories to another application titled RequestTracker.<br><br>
Are the Windows Server categories still active? Are you managing requests
via the consultant interface? Will open cases need to be migrated to
RequestTracker?<br><br>
Please forward this message to the appropriate person, if you are no
longer the category owner. And advise us as to who should receive future
communications.<br><br>
Thanks<br>
Debra Wiley<br>
AC-Quality Assurance<br>
RequestTracker Project Team<br>
617-253-6279</blockquote><br>
</font></blockquote></body>
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