[2183] in Info-AFS_Redistribution
Re: Transarc.com mailing addresses
daemon@ATHENA.MIT.EDU (Mitch Collinsworth)
Thu Nov 11 19:21:05 1993
To: Joseph_Jackson@transarc.com
Cc: Info-AFS@transarc.com
In-Reply-To: Your message of "Thu, 11 Nov 93 12:15:43 EST."
Date: Thu, 11 Nov 93 17:57:54 -0500
From: Mitch Collinsworth <mkc@graphics.cornell.edu>
>Here's a summary of the notable addresses in the transarc.com mail
>domain.
>
>To request sales/marketing information concerning AFS:
> afs-sales
>
>[...]
>
>To submit a message to all of the members of the mailing lists:
> info-afs
Joe, the point I was trying to make is that judging from the messages we
are continually seeing coming across info-afs, it appears that NON-info-afs
subscribers are sending mail to info-afs that should go to afs-sales. All
of us *here* know what info-afs is, but if I were a non AFS customer who
wanted some info about the product and I somehow ran across the mail address
"info-afs@transarc.com" I could easily suppose that info-afs was for getting
info about AFS.
My suggestion is to acknowledge that problem, alias info-afs to afs-sales,
and change the mailing list name to something a bit less mistakeable.
-Mitch
