[117272] in Cypherpunks
Re: Its the GUI, stupid
daemon@ATHENA.MIT.EDU (Edwin E. Smith)
Mon Aug 30 18:53:41 1999
Message-Id: <4.2.0.58.19990830180202.00b6a160@pop-server.tampabay.rr.com>
Date: Mon, 30 Aug 1999 18:12:48 -0400
To: David Honig <honig@sprynet.com>
From: "Edwin E. Smith" <edsmith@tampabay.rr.com>
Cc: cypherpunks@toad.com
In-Reply-To: <3.0.5.32.19990830102907.00812a90@pop.sprynet.com>
Reply-To: "Edwin E. Smith" <edsmith@tampabay.rr.com>
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
What surprises me it that anyone would be surprised by this. When I worked
at a bank, I actually had to send out tech's to replace the keyboards of
lusers who could not type their password twice in a row. I think this is
because the password does not show on the screen as they type. After 30
minutes on the phone, my only solution was to send the tech because
otherwise I would have to tell a loan officer, who made 4 times my salary,
that he was an idiot and shouldn't be allowed in the same room with a
computer without his mommie.
After a year of dealing with this type of problem, I had to leave because
of my health. I just don't have the serenity to accept that the world is
full of stupid people; 50% of them work at financial institutions, 45% work
for government and the rest (I am being generous here) take care of their
computers.
Edwin
At 10:29 AM 8/30/99 -0700, you wrote:
>User interface *major* problem with crypto deployment.
>
>
> But Carnegie
> Mellon University researchers
> have found that usability
> problems are worse than
> expected.
>
> Of the 12 people who
> participated in an CMU
> experiment, eight never managed
> to figure out how PGP 5.0
> worked. Four of them accidentally
> sent out unencrypted messages
> that revealed confidential
> information.
- --
NATIONAL HEALTH CARE --
The compassion of the IRS
The efficiency of the Postal Service
with Pentagon Prices
If cryptography is outlawed, pomz pvumbxt xjmm ibwf dszquphsbqiz.
Fun! Fast! Revealing! Try "The World's Smallest Political Quiz" at:
http://www.self-gov.org/quiz.html
What is the cause of AIDS? Is AZT killing more people than the disease?
http://www.virusmyth.com/aids/index.htm
Libertarian Party of Hillsborough County, FL
http://home.tampabay.rr.com/lphc
-----BEGIN PGP SIGNATURE-----
Version: PGPfreeware 6.5.1 for non-commercial use <http://www.pgp.com>
iQA/AwUBN8sB4EmNf6b56PAtEQIXmACeJG4Di6dFDzlruUSPt5zOBHxfaisAoO7/
15ypDCRz/YFwf6EK1OSz8A8O
=A2zN
-----END PGP SIGNATURE-----
