[9360] in Commercialization & Privatization of the Internet
Re: Cost vs benefit of internet services (fwd)
daemon@ATHENA.MIT.EDU (Michael P. Martineau)
Thu Dec 30 12:05:54 1993
Date: Thu, 30 Dec 1993 13:06:03 -0400
To: Doug Humphrey <digex@ss1.digex.net>, com-priv@psi.com
From: martinea@hawk.nstn.ns.ca (Michael P. Martineau)
At 10:59 AM 12/30/93, Doug Humphrey wrote:
>Nearly EVERYONE wants access without the support, right up until they
>need the support. If we (or Alternet, or PSI, or Karl) sell you a
>line, with warnings in blinking inverse video that we will not provide
>support, and then you are unable to get the line up and running, what
>happens then? Do we tell you "hey, tough, you said you could do it"?
>
>No. That produces ex-customers who bad mouth you all over the place.
>It is not good business. It does not work in the real world, as much
>as some people might think that it does.
I agree whole heartedly. We at NSTN Inc. have found exactly the same thing!!
>
>>Seems to me that if the demand for the cannonical 'pipe and bits, no
>>support' connection is there, someone ought to fill it, and get rich
>>in the process.
>
>On the nose! The real answer is that there is a lot of "false demand"
>for it, but maybe less real demand than you might think.
Again, I agree. In fact, I think it is a phantom market!!
--
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* Michael P. Martineau Phone: (902)-468-6786 *
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