[2164] in Commercialization & Privatization of the Internet

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Re: Low end users

daemon@ATHENA.MIT.EDU (Richard Mandelbaum)
Tue Jan 28 20:49:19 1992

To: HORN%athena@leia.polaroid.com
Cc: com-priv@psi.com
In-Reply-To: Your message of Tue, 28 Jan 92 18:21:00 -0500.
Date: Tue, 28 Jan 92 20:47:21 -0500
From: Richard Mandelbaum <rma@tsar.cc.rochester.edu>

One of the main costs of running a network is the cost of a professionally staffed 7 x 24 NOC. Another major cost is of a 24 hour replacement or repair
service for stuff which is broken.
I think that volunteerism is laudable and has its place , but I don't know
of many schools which rely on volunteer  teachers for critical-path 
portions of their services as opposed to  the car-pool sort of stuff
____________________

	 I would be interested in having someone with real cost information
	 report on where the costs of running the network really arise.  My
	 experience is that the major cost drivers are:
	  1) How many users, more or less independent of volume, speed, etc.
	  2) Peak load from a user
	  3) Services offered
	 This is of real interest because it might provide the ammunition
	 needed to kill packet charges.  This one step would greatly simplify
	 the transition to non-government networking.
	 
	 As for the comment on the costs of professional services for libraries
	 and K-12, I think you will find that the volunteer efforts of
	 communities have always been critical to the very existance of
	 libraries and schools.  You will that professional services can and ar
	e
	 provided by community members.  The networking will be the same.  The
	 problem that this poses is the part-time nature of their in-house
	 technical abilities and the resulting demands on the network provider.
	 
	 Rob Horn  horn%hydra@polaroid.com

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