[9999] in Athena Bugs

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Re: decmips 7.4G: printing

daemon@ATHENA.MIT.EDU (Jonathan I. Kamens)
Wed Oct 14 18:09:54 1992

Date: Wed, 14 Oct 92 18:09:44 -0400
From: "Jonathan I. Kamens" <jik@pit-manager.MIT.EDU>
To: jwlai@Athena.MIT.EDU
Cc: bugs@Athena.MIT.EDU
In-Reply-To: [9995]

It sounds to me like your printing problem was due to a mistyped
command.  For example, accidentally typing "pr" instead of "lpr" might
have resulted in the printed output you described.

To find out how to get a refund on incorrect printing, run "help" and
select:

     12. Answers to common questions
     18. PRINTING Answers
     12. How to get a REFUND for BAD PAGES

If you do that, here is what you'll see:

If there are problems with your printed output, such as smudges, crooked
printing, or extra marks on the page, we'll gladly give you a refund.  Just
submit the pages in question, along with a "Project Athena Printing Refund
Form" to a User Accounts Consultant in either E40-357 or 11-115.  We'll adjust
your account, and report the problem with the printer or the software.

The forms are available in the Athena Consultants' office (11-115).

When you notice a problem with a printer, you may also want to notify the
Athena Hardware Hotline so they can repair it.  They can be reached at 3-1410,
or by sending mail to "hotline@athena".  Thanks!

 Jonathan Kamens
 IS/Athena Quality Assurance

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