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vaxstation 3100 rx23 out of alignment...

daemon@ATHENA.MIT.EDU (rita@ATHENA.MIT.EDU)
Thu Oct 25 08:54:48 1990

From: rita@ATHENA.MIT.EDU
To: bugs@ATHENA.MIT.EDU, ops@ATHENA.MIT.EDU, consult@ATHENA.MIT.EDU
Cc: support@ATHENA.MIT.EDU
Date: Thu, 25 Oct 90 08:54:22 EDT


 Hello, what follows is a peculiar problem that perhaps someone can resolve.
 (I have omitted all of the mail headers for ease of reading.)

 -----------------------------------------------------------
 PROBLEM: vaxstation 3100 rx23 NOT out of alignment

Hello,

     The diskette drive in "my" VAXstation 3100 (E40-358-11, in the
first cube of the E40-358 annex) appears to be out of alignment -- it
cannot trade media with the IBM PS/2, the PS/2 can read commercially
duplicated diskettes, and the VAXstation cannot read commercially
duplicated diskettes.

     I would like this fixed, but not before I can copy the diskettes
I have onto other media, which should be done by tomorrow.

     Thanks,

                            Brian Hetrick
 -----------------------------------------------------------

  RESPONSE #1: from hotline

  Hello,
  Hotline got this mail message.  (see below)
  A call was placed to Digital Field Service who examined the diskette
 drive and could find no problems. (This machine does have the boot ROMS
 installed in it. And it is a PVAX model 30)
  Can anyone figure this out?

  Please send replies to hotline.

  Thank You,
  rita
 -----------------------------------------------------------

  RESPONSE #2: from Brian Hetrick

Hello,

     Well, perhaps it isn't out of alignment, but E40-358-11 can't
read disks that other VAXstation 3100s I've checked, and the PS/2, are
perfectly happy reading, and disks E40-358-11 formats (via the
ROM-based formatter) can't be read on other machines.

     So, if the RX23 in E40-358-11 is properly aligned, I would like
to report a few other machines with out-of-alignment floppies... :-)

     Thanks,

                            Brian Hetrick
 -----------------------------------------------------------

  RESPONSE #3: from hotline:

  I have done the following:
  1. formatted a diskette on his vaxstation 3100 in e40-358-11
  2. read and wrote on that diskette on my vaxstation (totally separate)
  3. using that same diskette, re-installed software on his vaxstation 
     with out any incident 

  THIS IS THE CRITICAL PART:  What else could be wrong??!!!
  Please send replies, ideas, anything to hotline and cc:hetrick.

  THANK YOU. -rita (hardware hotline)

  ps- I have spoken to DEC and no RX23 has ever needed to be replaced.

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