[27498] in Athena Bugs
Re: Debathena: printing
daemon@ATHENA.MIT.EDU (Geoffrey Thomas)
Mon Sep 13 16:24:40 2010
Date: Mon, 13 Sep 2010 16:24:37 -0400 (EDT)
From: Geoffrey Thomas <geofft@mit.edu>
To: ramosja@mit.edu
In-Reply-To: <201009132015.o8DKFPBo000382@outgoing.mit.edu>
Message-ID: <alpine.DEB.1.10.1009131622140.6390@dr-wily.mit.edu>
MIME-Version: 1.0
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Cc: bugs@mit.edu
Errors-To: bugs-bounces@mit.edu
Hi Javier,
We're aware of this problem and we've been trying a lot of different
things over the past few days to try to fix it. Sorry that this is being
frustrating for you, but we (both IS&T staff and volunteers) are putting a
bunch of effort into debugging and resolving this issue and trying various
things, and we think we have some leads on possible resolutions. This will
unfortunately take at least a few days to thoroughly work out, develop,
and test, but we are working on the problem.
--
Geoffrey Thomas
SIPB Debathena team
bugs@mit.edu
On Mon, 13 Sep 2010, ramosja@MIT.EDU wrote:
> System name: rotch-35
> Type: x86_64
> Display type: ATI Technologies Inc RV516 [Radeon X1300/X1550 Series]
>
> Shell: /bin/athena/tcsh (?)
> Window manager: unknown
>
> What were you trying to do?
> print
>
> What's wrong:
> I've tried printing many times on campus many time on the last few days. I have not been able to print. It seems like my jobs get sent to the end of the queue, but the queue does not progress.
> Right now I am trying to print to Pietro. There is a huge queue, but the printer does not respond (it says "ready" on the LCD screen, but nothing happens, it does not print the queue). This has
> happened to me everytime I try to print on campus.
>
> What should have happened:
> My job should have printed.
>
> Please describe any relevant documentation references:
> N/A
>
