[21013] in Athena Bugs
Re: sun4 9.1.17: printing
daemon@ATHENA.MIT.EDU (Roger A. Roach)
Mon Nov 4 08:11:12 2002
Message-Id: <200211041311.IAA03179@rar.mit.edu>
To: Camilla R Fox <cfox@MIT.EDU>, Theresa Regan <TRegan@MIT.EDU>
cc: "Roger A. Roach" <rar@MIT.EDU>, bugs@MIT.EDU
In-Reply-To: Your message of "Sun, 03 Nov 2002 16:04:41 EST."
<200211032104.QAA24803@myxomycete.mit.edu>
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Date: Mon, 04 Nov 2002 08:11:06 -0500
From: "Roger A. Roach" <rar@MIT.EDU>
I power cycled the printer and it seems to work now. The reason I did not
think it was the printer was that it was printing OK from non-APS sources.
I assumed that Athena Print Services got confused and needed to reset.
Roger
>
> The bug here is that the message that the print server's returning is
> useless; I recall getting as far as debating the wording of the fix,
> and don't know what happened after that.
>
> What the print server means, is that the printer's not responding to
> connections, perhaps because it's off the network, or crashed in some
> way. The print server retries a few times, then gives up, sending you
> that message.
>
> My scan makes it look like that printer's on the network, but crashed
> (probably displaying "79 service error"). A reasonable first try at
> clearing it would be to power the printer off and then on; if that
> doesn't help, calling Hotline might be necessary.
>
> -Camilla
