[15872] in Athena Bugs
Mail Delivery Subsystem: Returned mail: Deferred: Host Name Lookup Failure
daemon@ATHENA.MIT.EDU (Carla Fermann)
Tue Mar 31 10:03:31 1998
To: bug-olc@MIT.EDU
Date: Tue, 31 Mar 1998 10:03:27 EST
From: Carla Fermann <carla@MIT.EDU>
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----- Transcript of session follows -----
>>> RCPT To:<mpodolsk@cmp.com>
<<< 550 <mpodolsk@cmp.com>... User unknown
550 mpodolsk@cmp.com... User unknown
----- Unsent message follows -----
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Received: by matisse.MIT.EDU (8.8.7/4.7) id QAA23365; Fri, 27 Mar 1998 16:44:36 -0500 (EST)
Date: Fri, 27 Mar 1998 16:44:36 -0500 (EST)
Message-Id: <199803272144.QAA23365@matisse.MIT.EDU>
To: bert@MIT.EDU
Subject: OLC Usage statistics, generated on Fri Mar 27 16:44:36 US/Eastern 1998
From: Sun.Mar.01.1998@MIT.EDU
To: Fri@MIT.EDU, Mar@MIT.EDU, 27@MIT.EDU, 1998@MIT.EDU
Number of questions asked: 301
Number asked during on-duty hours: 272 (90.37 %)
Number of questions doned: 309
Number doned (asked during on-duty hours): 278
Number of questions grabbed: 297 (96.12 %)
Number grabbed (asked during on-duty hours): 267
Avg. # of questions asked/hour: 2.23
WA Med. # questions asked/hour: 1.41
Avg. # of questions cancel/hour: 0.08
WA Med. # questions cancel/hour: 0.00
Avg. # of questions resolved/hour: 2.48
WA Med. # questions resolved/hour: 1.34
Avg. minutes to first response: 231.18
WA Med. minutes to first response: 12.51
Avg. minutes to resolve: 2592.33
WA Med. minutes to resolve: 163.26
Stats adjusted for on-duty hours (9am - midnight):
- --------------------------------------------------
Avg. minutes to first response: 154.26
WA Med. minutes to first response: 10.11
Avg. minutes to resolve: 2456.64
WA Med. minutes to resolve: 115.12
- --------------------------------------------------
Avg. # of consultant mail msgs: 0.64
Avg. # of consultant OLC msgs: 2.09
Avg. # of user OLC msgs: 1.74
Avg. # consultants connected: 1.42
Note: WA Med. = Weighted Average Daily Median
Number of questions asked by topic:
other 65 (21.59 %)
mail 57 (18.94 %)
unix 22 ( 7.31 %)
matlab 19 ( 6.31 %)
networks 17 ( 5.65 %)
printing 17 ( 5.65 %)
accounts 16 ( 5.32 %)
frame 11 ( 3.65 %)
xwindows 10 ( 3.32 %)
workstations 9 ( 2.99 %)
latex 8 ( 2.66 %)
test 8 ( 2.66 %)
zephyr 7 ( 2.33 %)
dialup 4 ( 1.33 %)
c 4 ( 1.33 %)
emacs 3 ( 1.00 %)
autocad 3 ( 1.00 %)
graphics 3 ( 1.00 %)
xess 3 ( 1.00 %)
fortran 3 ( 1.00 %)
resnet 2 ( 0.66 %)
sas 1 ( 0.33 %)
micro 1 ( 0.33 %)
maple 1 ( 0.33 %)
ez 1 ( 0.33 %)
Number of questions asked by date:
Sun Mar 01 1998 : 28 ( 9.30 %)
Mon Mar 02 1998 : 52 (17.28 %)
Tue Mar 03 1998 : 55 (18.27 %)
Wed Mar 04 1998 : 57 (18.94 %)
Thu Mar 05 1998 : 60 (19.93 %)
Fri Mar 06 1998 : 38 (12.62 %)
Fri Mar 27 1998 : 11 ( 3.65 %)
Number of questions asked and resolved by hour:
Time period # ask (%ask) # res (%res)
Mid - 1am : 7 ( 2.33 %) 5 ( 1.62 %)
1am - 2am : 2 ( 0.66 %) 4 ( 1.29 %)
2am - 3am : 6 ( 1.99 %) 1 ( 0.32 %)
3am - 4am : 3 ( 1.00 %) 5 ( 1.62 %)
4am - 5am : 1 ( 0.33 %) 1 ( 0.32 %)
5am - 6am : 2 ( 0.66 %) 0 ( 0.00 %)
6am - 7am : 2 ( 0.66 %) 1 ( 0.32 %)
7am - 8am : 2 ( 0.66 %) 0 ( 0.00 %)
8am - 9am : 4 ( 1.33 %) 2 ( 0.65 %)
9am - 10am : 17 ( 5.65 %) 16 ( 5.18 %)
10am - 11am : 10 ( 3.32 %) 21 ( 6.80 %)
11am - Noon : 15 ( 4.98 %) 14 ( 4.53 %)
Noon - 1pm : 23 ( 7.64 %) 16 ( 5.18 %)
1pm - 2pm : 22 ( 7.31 %) 20 ( 6.47 %)
2pm - 3pm : 28 ( 9.30 %) 30 ( 9.71 %)
3pm - 4pm : 26 ( 8.64 %) 40 (12.94 %)
4pm - 5pm : 39 (12.96 %) 47 (15.21 %)
5pm - 6pm : 14 ( 4.65 %) 26 ( 8.41 %)
6pm - 7pm : 16 ( 5.32 %) 16 ( 5.18 %)
7pm - 8pm : 12 ( 3.99 %) 16 ( 5.18 %)
8pm - 9pm : 21 ( 6.98 %) 8 ( 2.59 %)
9pm - 10pm : 4 ( 1.33 %) 5 ( 1.62 %)
10pm - 11pm : 11 ( 3.65 %) 5 ( 1.62 %)
11pm - Mid : 14 ( 4.65 %) 10 ( 3.24 %)
Number of consultants connected per question:
# cons Questions
0 : 12 ( 3.99 %)
1 : 225 (74.75 %)
2 : 39 (12.96 %)
3 : 23 ( 7.64 %)
4 : 5 ( 1.66 %)
5 : 2 ( 0.66 %)
6 : 1 ( 0.33 %)
7 : 2 ( 0.66 %)
Stats by consultant:
Name # grab # resolve
amaywah : 1 1
bdrosen : 11 2
belle : 3 0
boojum : 39 23
carla : 5 5
cekerrig : 3 3
chans : 19 10
danw : 1 1
djlisk : 29 18
dtarin : 9 5
goblin : 16 9
jasonm : 3 3
joanna : 22 10
klmccoy : 4 4
ktmeow : 6 5
kvlee : 2 1
lhigashi : 28 13
mert : 8 4
mhbraun : 1 1
mjduff : 3 2
mouse : 4 1
mvsilis : 6 4
napoli : 25 11
paula : 11 4
pcheng : 21 13
pipa : 13 9
shalabi : 1 0
sit : 18 10
solomona : 7 3
starflt : 1 0
tarvizo : 9 7
teller : 1 0
tsylla : 21 9
tweather : 4 2
wchuang : 50 33
yba : 16 2
zacheiss : 1 0
Top ten resolvers:
wchuang : 33 (11.11 %)
boojum : 23 ( 7.74 %)
djlisk : 18 ( 6.06 %)
pcheng : 13 ( 4.38 %)
lhigashi : 13 ( 4.38 %)
napoli : 11 ( 3.70 %)
chans : 10 ( 3.37 %)
sit : 10 ( 3.37 %)
joanna : 10 ( 3.37 %)
pipa : 9 ( 3.03 %)
goblin : 9 ( 3.03 %)
Top ten grabbers:
wchuang : 50
boojum : 39
djlisk : 29
lhigashi : 28
napoli : 25
joanna : 22
pcheng : 21
tsylla : 21
chans : 19
sit : 18
goblin : 16
Top twenty askers:
pcheng : 5 ( 1.66 %)
bbzhou : 3 ( 1.00 %)
nobody : 3 ( 1.00 %)
wangjf : 2 ( 0.66 %)
daytime : 2 ( 0.66 %)
vthomas : 2 ( 0.66 %)
evan1 : 2 ( 0.66 %)
mloh : 2 ( 0.66 %)
megui : 2 ( 0.66 %)
arjuna : 2 ( 0.66 %)
pyang : 2 ( 0.66 %)
kaou : 2 ( 0.66 %)
sanpakit : 2 ( 0.66 %)
vchudnov : 2 ( 0.66 %)
mabehr : 2 ( 0.66 %)
human : 2 ( 0.66 %)
sbratu : 1 ( 0.33 %)
esnowbrg : 1 ( 0.33 %)
phow : 1 ( 0.33 %)
quintel : 1 ( 0.33 %)
collins : 1 ( 0.33 %)
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