[837] in Athena User Interface

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Response to Sun usability; panel config docs

daemon@ATHENA.MIT.EDU (Christopher D. Beland)
Sun Jul 22 14:44:54 2001

Message-Id: <200107221844.OAA35690@whack-a-mole.mit.edu>
To: aui@MIT.EDU
Date: Sun, 22 Jul 2001 14:44:49 -0400
From: "Christopher D. Beland" <beland@MIT.EDU>


So I read through the Sun usability test on Gnome.  They discovered a
lot of the same things we did; I wrote them a little note telling them
about what we've done with menu items and the panel as a result of
these realizations.  I thought I'd run it by this list before I sent
it off to them.

One thing which their testing reiterates, which we still have not
addressed, is making it easy for users to add applets to their panel.
Right now, the only way to do that is to right-click on the panel
itself.  If we don't find a good way to add the Applets menu to the
system menus (or even if we do), I recommend adding a "Customizing
Panel" menu entry to "Settings" (which is where the Sun volunteers
expected to find the thing that lets them add a clock to panel).

We would want this entry to point to an Athenized version of the panel
section of the Gnome User's Guide; see, for example:

 http://www.labs.redhat.com/gug/users-guide/panelbasics.html

I assume something like this is in the werks?  8)


Anyway, here is the letter for Sun-Gnome-HCI@sun.com:

---

I was reading with interest the report Sun recently produced on Gnome
usability.  I was pleased to notice that the Sun Gnome HCI team picked
up on many of the same usability problems as did MIT Information
Systems' internal tests.

In particular, we have made some changes to our menu structure and
panel icons so that users of Athena (the campus-wide Unix-based
computing environment) will have an easier time navigating.  You may
be interested in our solutions.

A peek at the panel is available at:
 
 http://web.mit.edu/aui/evaluation/9.0.10-panel.gif

We included text labels for these icons after an internal graphic
design process showed that it was difficult to come up with purely
pictorial indicators for the functions these buttons represent.  We
chose to use pictures of words, rather than altering panel source code
to allow actual text to be included there.  This is only to allow us
to change the labels globally by changing the icon, which is stored in
a central place on our shared file system.  If we had used the
actual-text approach, the text would unfortunately be saved in the
user's home directory, and would be difficult to change if we say,
switched from Netscape to Mozilla.

Note that the visual in the prompt icon corresponds to the actual
appearance of the "athena%" prompt one sees in gnome-terminal.

The tooltips for the launchers and menus, from left to right, read:
 Main menu
 Read e-mail
 Web browser
 Command line prompt
 Edit text files
 Log out of GNOME


You can download a copy of our menu tree at

 http://web.mit.edu/aui/evaluation/9.0.10-menus.tar.gz 

We have used more or less only three icons, namely the ones in:

 http://web.mit.edu/aui/icons/menus/

to signify menu entries that open documentation in a web browser
(info.png), start a program (gnome-run.png), or represent a
subdirectory (gnome-folder.png).  These menus are of course highly
customized for Athena, but the high-level categories are probably
generally useful to examine, especially since we have spent a
considerable amount of time trying to make them as user-friendly as
possible.

We have also changed the visual appearance of menu titles, because
during usability tests, users had trouble distinguishing them from
menu items:
  
 http://web.mit.edu/aui/evaluation/9.0.10-menu-shot.gif

We have unfortunately not yet integrated applets into our menu system.


Thanks!

Christopher Beland
Athena User Interface Project

===============================================================
Christopher Beland - http://web.mit.edu/beland/www/contact.html
MIT STS/Course 6 (EECS)   -   MIT Athena User Interface Project              
The Talk of MIT   **   http://web.mit.edu/beland/talk/talk.html
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