[197] in Athena User Interface

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Re: Helix Code Bug Buddy

daemon@ATHENA.MIT.EDU (Thomas Bushnell, BSG)
Wed Jun 21 02:43:21 2000

To: "Christopher D. Beland" <beland@MIT.EDU>
Cc: aui@MIT.EDU
From: tb@MIT.EDU (Thomas Bushnell, BSG)
Date: 21 Jun 2000 02:43:07 -0400
In-Reply-To: "Christopher D. Beland"'s message of "Wed, 21 Jun 2000 00:34:33 -0400"
Message-ID: <u1hn1kfwn44.fsf@oliver.mit.edu>

"Christopher D. Beland" <beland@MIT.EDU> writes:

> So I submitted a bug report via Helix Code's "Bug Buddy" GUI.  It made
> submitting the report almost fun.  It also prompted me for all sorts
> of useful information in a very easy-to-cope-with way, unlike the way
> Athena sendbug currently works.  (You have to edit the template file
> it gives you.)

I find such things really annoying.  They pop up menus and so forth,
and ultimately make things a pain.  Bringing up an editor with a form
is much better.  Mouse bad.

> I suggest we (as a medium-priority project, not to be completed this
> summer) adapt Bug Buddy to Gnome-Athena as a sendbug replacement.
> Unless discussion here indicates otherwise, I can add this to the
> project component list (which I'm in the process of updating).

Bug Buddy may be great for the Wide World.  At Athena, we have a
substantial consulting organization, and we want users to go there
first, and not send bug reports to developers as their first line of
defense.  That means that a certain usability threshhold for sendbug
is actually a good thing.


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