[83] in Athena_Backup_System

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Results of Database Support Discussion

daemon@ATHENA.MIT.EDU (Tim McGovern)
Fri Mar 10 17:37:55 1995

Date: Fri, 10 Mar 1995 17:35:10 -0500
To: athena-backup@MIT.EDU
From: tjm@MIT.EDU (Tim McGovern)

The following table shows the results of the athena backup system team's
review of potential ASD database services... This is a FIRST DRAFT, and
needs to be reviewed further within DCNS, and with ASD, for sanity.
Comments welcome.

Tim

------

ASD     DCNS    Database Support Service

S-      P       1. Plan and implement data security mechanisms appropriate
                   to the application

S       P       2. Plan and implement audit trails appropriate to the
                   application, for example, logs of database messages,
                   records of data field changes, database usage statistics

P       S-      3. Plan and implement database backups in addition to system
                   backups where appropriate to the application

P       S       4. Plan and test corresponding recovery procedures

        P       5. Plan, implement, and test business continuity plans
                   appropriate to the database applications.
                   Q: How will we verify that db backups are valid?

P       S       6. Maintain currency of both the database and related database
                   software to facilitate support for problem resolution.
                   Q: Who handles bug reports to Oracle?
                   Q: Does this cover operating system updates as well?

N/A             7. Write and maintain jobs to warehouse data and/or provide
                   data extracts

        P       8. Monitor usage and performance and work with systems person
                   to use system performance measurement tools and database
                   tools to tune

P       S       9. Track changes and plan with customers growth and needs in
                   hardware and software related to their application

=       =      10. Design or review designs of database tables with appropriat
                   indices and accesses looking at global access issues rather
                   than the single program

N/A            11. Design or review designs of application access strategies

N/A            12. Train analysts and programmers in appropriate database
                   strategies

P              13. Train operations and production support staff in appropriate
                   database operating procedures.
                   Q: Can ASD mentor DCNS personnel in the care and feeding
                      of Oracle databases for emergency duty?

               14. Write database documentation
        P               --Programmer How-to
P                       --Operations How-to
        P               --System User How-to

N/A            15. Help encourage standards or good practice

N/A            16. Write tools to automate database tasks.
                   Q: What are examples of such tools/tasks?

P              17. Generate and review periodically database status
                   reports and integrity checks and do maintenance as required

P       S+     18. Generate and review database/operating system parameters
                   and performance data and reorganize, redesign, or tune
                   as indicated

P              19. Consult with programmers and analysts on database
                   application and database problems.
                   Q: Can this  support be provided on an incident basis,
                      rather than on a flat fee retainer?

N/A            20. Evaluate and recommend databases, related database products,
                   and DBA tools

S       P      21. Handle daily maintenance such as table changes and data loads


Key:            P=Primary responsibility
                S=Secondary responsibility
                + means responsiility may increase over time
                - means responsibility may decrease over time
                = means task is shared equally between groups.




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