[527] in Tooltime
Re: Not getting reply from mac-help
daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Mon Nov 17 11:48:54 1997
In-Reply-To: <v03020909b0962478a760@[18.81.0.229]>
Date: Mon, 17 Nov 1997 11:53:16 -0500
To: Debi Fuchs <debi@MIT.EDU>
From: Steven Wade Neiterman <wade@MIT.EDU>
Cc: tooltime@MIT.EDU
Hi Debi,
From our meeting last Monday, we decided that the reply would not be turned
on until December 1, 1997.
Here is a copy of the email.config list. Only the test blue mailing lists
have the reply turned on.
..Steve
From: root@team-usa.MIT.EDU
Date: Mon, 17 Nov 1997 11:45:53 -0500
Apparently-To: wade
# This file is used by the email/oracle gateway program to extract
# data values. Order of fields is not relevant.
#
# The format is
# [mailing list name]
# reply Y or N - determines if originator receives a reply
# owner mail_list_owner - where mail is sent in case of any problems
# category value - what is inserted into the mit_logs.category field
# hardware value - what is inserted into the mit_logs.hardware field
# software value - what is inserted into the mit_logs.software field
#
# The item default should always be present. It allows for default
# values to be inserted into the database when no entry is found.
#
[computing-help@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[computer-help@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[micro-help@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[pc-help@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware PC
software Unknown
[mac-help@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware Macintosh
software Unknown
[unix-vms-help@MIT.EDU]
reply N
owner helpsuper@mit.edu
category UNIX/VMS
hardware Workstation
software Unknown
[sap-help@MIT.EDU]
reply N
owner wade@mit.edu
category SAP
hardware Unknown
software Unknown
[sap-prd-notice@MIT.EDU]
reply N
owner wade@mit.edu
category SAP
hardware Unknown
software Unknown
[saphelp@MIT.EDU]
reply N
owner wade@mit.edu
category SAP
hardware Unknown
software Unknown
[net-help@MIT.EDU]
reply N
owner wade@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[mitdir@MIT.EDU]
reply N
owner wade@mit.edu
category Helpdesk
hardware Unknown
software mitdir
[blue-pc@MIT.EDU]
reply Y
owner wade@mit.edu
category Warehouse
hardware PC
[blue-mac@MIT.EDU]
reply Y
owner wade@mit.edu
category Warehouse
hardware Macintosh
[blue@MIT.EDU]
reply Y
owner wade@mit.edu
category Warehouse
hardware Unknown
software Brio Query
[nethelp@MIT.EDU]
reply N
owner wade@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[www@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[ktelnet-help@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[athena-outage@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware Unknown
software Unknown
[netusers@MIT.EDU]
reply N
owner helpsuper@mit.edu
category Helpdesk
hardware N/A
software N/A
[default]
reply N
owner wade@mit.edu
category Helpdesk
hardware N/A
software N/A
At 11:44 AM -0500 11/17/97, Debi Fuchs wrote:
>Hi Steve,
>
>I'm not getting a reply from mac-help. Should I be? What is the location
>of the email.config file?
>
>Cheers,
>-Debi
>
>
>-------------
>Debi Fuchs, Consultant
>MIT Information Systems
>Computing Help Desk Group
>77 Massachusetts Avenue, 11-319
>Cambridge, MA 02139
>(617) 253-7812
>debi@mit.edu
