[50] in Tooltime
Re: Scopus Questions
daemon@ATHENA.MIT.EDU (Barbara Goguen)
Fri Mar 15 13:58:55 1996
Date: Fri, 15 Mar 1996 13:58:43 -0500
To: paheff@MIT.EDU (Paul Heffernan)
From: goguen@MIT.EDU (Barbara Goguen)
Cc: tooltime@MIT.EDU
>Barbara,
>
>I'm going through the Scopus Maintenance Agreement now and wanted to ask
>you the following questions:
>
>
>1) The contract currently allows you 2 named MIT tech contacts with the
>Scopus. Is this enough?
Yes, I believe this should be enough.
>
>2) There is another reference to RemoteTEAM in maintenance agreement
>which suggests that it is a network interface type thing to Scopus for
>tech support. Could you double check on this next time you talk to
>Scopus?
I would toss this back in their court. Every time I ask about RemoteTEAM,
I am told it is a phased out product, so I do not know why they would keep
language pertaining to it in their contract.
>
>3) Remote access - Scopus asks for remote access (modem) to the server
>to provide maintenance service....does this pose a problem re
>confidentiality?
I don't think this should be a problem re: confidentiality. I don't think,
however that the server is currently dial-up accessible, and I don't know
whether or not making it so might cause a problem. I welcome thoughts from
tooltime folks on this.
>
>Thanks, Paul
-barbara
goguen@mit.edu
617-253-6135
