[475] in Tooltime
Re: Readme file for WinNT ScopusClient
daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Wed Nov 5 11:06:59 1997
In-Reply-To: <v03110700b0853fccc845@[18.81.0.181]>
Date: Wed, 5 Nov 1997 11:11:05 -0500
To: Peter Ragone <pragone@MIT.EDU>, tooltime@MIT.EDU
From: Steven Wade Neiterman <wade@MIT.EDU>
This looks good, thanks.
In the first paragraph, I would add "... you need a database account and
Oracle SQL*Net".
Can the readme say where to send questions if there is a problem with the
installer or someone has questions?
If you, Rob and David have completed testing of the installer, I would then
proceed to send mail to netreq, have them install both the installer and
the readme.
Thanks,
..Steve
At 4:43 PM -0500 11/4/97, Peter Ragone wrote:
>Scopus WinNT
>November 4, 1997
>
>Scopus is a help desk application that depends on access
>to an Oracle database. In order to run this application,
>you need a database account.
>
>A few notes:
>
>- This application will work under Windows 95 and Windows NT.
>
>- This release of Scopus requires at 5MB RAM for itself.
>
>- The Scopus installer automatically creates a "Scopus32"
> folder on the top level of the selected disk.
>
>- The Oracle installer automatically creates an "Orant"
> folder on the top level of the selected disk.
>
>- Install of Scopus program files:
> 6 MB of disk space required on your hard drive.
>
>- Install Oracle SQL*Net files:
> 25 MB of disk space required on your hard drive.
>
>- This application has been tested with SQL*Net 2.1.4.0.4.
> SQL*Net 2.0x or later is required.
>
>- On the Scopus login screen, click on "Options" and enter
> "SupportTEAMplus" (without the quotes) into the
> General->Startup->Package field.
>
>- Use database instance "helpus" to connect to the
> test machine and use database instance "helpit"
> to connect to the production machine.
>
>- Because the Scopus Client loads the interface environment
> when it is started, the client will take about 10
> minutes to start if used over a Tether connection at 28.8kbps.
