[469] in Tooltime
Re: help tools mail gateway - need your input
daemon@ATHENA.MIT.EDU (Rob Smyser)
Tue Nov 4 16:05:22 1997
Date: Tue, 04 Nov 1997 16:02:19 -0500
To: Steven Wade Neiterman <wade@MIT.EDU>, Barbara Goguen <goguen@MIT.EDU>,
tooltime@MIT.EDU
From: Rob Smyser <smyser@MIT.EDU>
In-Reply-To: <v0300781db083db2e6977@[18.177.1.22]>
For your amusement, here is what Gateway 2000 says when you do an email
question submission:
Thank you for your message, Robert Smyser
Our Technical Support staff responds to all messages in the order they are
received.
- The Gateway 2000 Online Services Staff
Rob
At 02:51 PM 11/3/97 -0500, Steven Wade Neiterman wrote:
>I added the text. The first line has the logid number in it, so, it is
>hardcoded in the program. Everything after the first line is read from a
>text file, so, it should be easy to modify.
>
>You can check this out by sending mail to one of three mailing lists:
> blue@mit.edu
> blue-mac@mit.edu
> blue-pc@mit.edu
>
>The mac and pc lists show that the hardware and category can be set
>differently per mailing list.
>
>Enjoy,
>
>..Steve
>
>At 1:23 PM -0500 11/3/97, Rob Smyser wrote:
>>how about
>>
>> http://web/helpdesk/helplog.html or /helpdb.html
>>
>>We have a submit.html now -- does this tool replace that in functionality?
>>I think it might.
>>
>>Rob
>>
>>At 12:51 PM 11/3/97 -0500, Barbara Goguen wrote:
>>>I think the message looks fine. We do need to decide on a location for the
>>>web interface...
>>>
>
>
>
>
