[464] in Tooltime
Re: help tools mail gateway - need your input
daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Mon Nov 3 14:48:22 1997
In-Reply-To: <3.0.2.32.19971103132332.006d872c@hesiod>
Date: Mon, 3 Nov 1997 14:51:24 -0500
To: Rob Smyser <smyser@MIT.EDU>, Barbara Goguen <goguen@MIT.EDU>,
tooltime@MIT.EDU
From: Steven Wade Neiterman <wade@MIT.EDU>
I added the text. The first line has the logid number in it, so, it is
hardcoded in the program. Everything after the first line is read from a
text file, so, it should be easy to modify.
You can check this out by sending mail to one of three mailing lists:
blue@mit.edu
blue-mac@mit.edu
blue-pc@mit.edu
The mac and pc lists show that the hardware and category can be set
differently per mailing list.
Enjoy,
..Steve
At 1:23 PM -0500 11/3/97, Rob Smyser wrote:
>how about
>
> http://web/helpdesk/helplog.html or /helpdb.html
>
>We have a submit.html now -- does this tool replace that in functionality?
>I think it might.
>
>Rob
>
>At 12:51 PM 11/3/97 -0500, Barbara Goguen wrote:
>>I think the message looks fine. We do need to decide on a location for the
>>web interface...
>>
