[351] in Tooltime
Re: Draft of notification
daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Sun Dec 15 13:53:52 1996
In-Reply-To: <2.2.32.19961210172332.00696d18@po9.mit.edu>
Date: Sun, 15 Dec 1996 13:56:34 +0100
To: "Lynne E. Sousa" <sousa@MIT.EDU>, tooltime@MIT.EDU
From: Steven Wade Neiterman <wade@MIT.EDU>
This looks very good, it covers all the main points. Thanks for the writeup.
Should we say that questions and concerns should be sent to tooltime@mit.edu?
Rob, have you been able to confirm the training session with DCS/Transmissions?
Barbara has confirmed with Alicia, although, I believe there are some
logistics that we have not yet talked about (e.g. who will do the training,
where will it be? - one idea might be the training lab if it would
accomondate, what will be the format - possibly different than last time,
maybe more interactive?).
..Steve
At 12:23 PM -0500 12/10/96, Lynne E. Sousa wrote:
>Draft of Notification of Scopus Roll out for Computing Help Desk
>
>Hello,
>
>The Computing Help Desk is currently preparing to roll out the Scopus Help
>Desk Application as Database of record for January 8, 1997. This will
>directly affect three groups with Information Systems here at MIT. The
>groups will be the Computing Help Desk, Departmental Computing and the
>Transmissions Group in Telecomm. On the morning of January 8, 1997 the
>current Filemaker Helpline Log will be available in read only mode for
>reference.
>
>There will be training sessions for each group during the week before the
>roll out. Tentative dates for the training are: For DCS and Transmissions
>January 2, 1997, for the Computing Help Desk Career Staff, January 3, 1997
>with a secondary date of January 6, 1997, and for the Computing Help Desk
>Student Staff, January 7, 1997.
>
>There are also plans to make software available on the PC platform for users
>of the system to change their passwords for the Scopus applications. Peter
>Ragone will be sending mail with the details.
>
>As with all complex application roll outs there may be unforeseen
>circumstances which may affect the actual roll out date. There will be
>confirmation mail the morning before the roll out.
>
>Thank you for your attention,
>
>Steven Neiterman on behalf of,
>The Tooltime Project Group and the Computing Help Desk
>Lynne E. Sousa
>Delivery and Integration Processes
>Soon to be E19-365
>258-5857
