[328] in sapr3-soft
Re: Supported operating systems
daemon@ATHENA.MIT.EDU (wiff@uic.com (Maynard Wiff) (by wa)
Fri Aug 8 15:27:27 1997
To: sapr3-soft@MIT.EDU
Date: 8 Aug 1997 15:26:19 -0400
From: wiff@uic.com (Maynard Wiff) (by way of SAP Moderator <wiff@uic.com>)
In article <5s7uku$h92@nexus.netconcepts.com>, aimee@tivoli.com says...
(snip) I have no idea what OSS is. How am I supposed to know
>what is available if I have to already own it in order to view these
>documents?
>
Fair questions! Some answers:
OSS is Online Support System, run by SAP as part of the support
to licensees of their software. It contains a wide variety of
information, most extremely detailed, and it is quite useful
for SAP users. One gets on OSS by being a SAP customer and ]paying for
support.
If you are going to be working on an SAP project, then someone
must be licensing the software - that would be where the support
link would originate. Also, I would think that the SAP sales rep would
have been responsive to a request such as yours. Again, there should
be a contact point to SAP for both sales and client services for an
active SAP project.
----------------------------------------------------
comp.soft-sys.business.sap is a moderated newsgroup.
Postings are archived and available from the
Realtime USA web site at http://www.realtimeusa.com
----------------------------------------------------