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Excellent Business Analyst available

daemon@ATHENA.MIT.EDU (Anshita@dgntechnologies.com)
Thu Apr 19 12:45:29 2007

To: sapr3-news@mit.edu
Date: 19 Apr 2007 09:45:18 -0700
From: "Anshita@dgntechnologies.com" <ansh.jalan@gmail.com>
Message-ID: <1177001118.382094.277770@n59g2000hsh.googlegroups.com>

Pawan Bakhru


SUMMARY:

=B7	A Professional with more than Eight (8) years of Information
Technology experience including Project Management, Business and
Technical Analysis, Business Development, Quality Assurance and End-
User Training.
=B7	Proficient in Business Process Modeling: Conducted interviews to
define business process for claims processing and authorization for
Healthcare.
=B7	Excellent analytical skills coupled with the ability to translate
technical concepts and complex business requirements to user level
terms.
=B7	Excellent knowledge of MSOffice, Visio, and working knowledge of
Testing tools, Rational Unified Process, (RUP), Unified Modeling
Language (UML), Object Modeling and other web technologies.
=B7	Superior systems analysis and domain modeling skills with
proficiency in gap analysis, requirements gathering, writing
functional specifications and preparing technical documentation
=B7	Extensive experience in providing business systems solutions
=B7	In-depth understanding of the healthcare industry in terms of its
structure, administrative processes as well as regulations such as the
HIPAA Privacy and Transaction & Code Sets.
=B7	Worked closely with product owners, developers and end users on
process improvement activities and acted as a liaison between I.T and
end users.
=B7	Expansive thinker and quick learner with excellent written and
verbal communication skills and highly effective liaison.
=B7	Excellent analytical, communication, time-management, organizational
and presentation skills.
=B7	Experienced in technical writing and business presentations.
=B7	Sound knowledge of networking, administration and maintenance.

TECHNICAL SKILLS

SME : HIPAA
Methodologies : JAD
Business Tools : Visio 6.0, MS Word, MS Project, MS Excel, MS Access,
MS Power Point
Testing Tools : Familiar with Test Director and Silk Test
Tracking Tools : Team Track, Lotus
Other Tools : MS Outlook, Lotus Notes 6.5
Defect Tracking Tools : HEAT Helpdesk Automation Solution
Imaging tools : Symantec Ghost 7.5
RDBMS/DBMS : MS SQL Server 2000, MS Access2000
Operating Systems : Windows NT/2000, Windows 95/98/ME/XP, knowledge of
Mainframe systems
Languages : Visual Basic 6.0, JAVA, and HTML
Front Ends : Java, Visual Basic 6.0

WORK EXPERIENCE

Consulting Projects:

Wells Fargo Bank, San Francisco CA						  October 2006 - February 2007
Business Analyst

Scope of Project:  To perform business analysis and system analysis
along with project management for Reconciliation of accounts and their
balances between multiple systems.  Project also involved working with
internal and external users to reconcile accounts based on defined
matching criteria in a system application. Also assist in producing
customized reports as per business needs.  Job involved understanding
Hardware requirements for servers and creating sizing based on project
needs and requirements.

=B7	Project Management for reconciliation of accounts and their balances
using ReconSecurities Application.
=B7	Lead installation and configuration setup of Systems application for
testing and production environment.
=B7	Created Conceptual/Technical Design documents based on the Business
Requirements
=B7	Worked with system administrator, infrastructure, architecture,
security and transmission experts to complete the setup of UAT and
Production servers for setting up of Recon Application on specified
server.
=B7	Monitored and escalated requests to the appropriate contacts in
their respective departments as and when needed.

	Environment: MS Outlook, MS Office Suite, Visio 6.0, MS Access

WellPoint, Thousand Oaks CA							      July 2006 - September 2006
Business/QA Analyst

Scope of Project:  Part of Medical Management IT team interviewed
business users to gather Business Requirements. Project involved
working on Test Plans after reviewing Business Requirement Technical
Document (BTRD). Perform quality assurance, verification and
validation of test cases and trace them back to the business
requirements on Business Requirement Traceability Matrix (RTM).
Create artifacts for CMS Compliance Projects. Participation in
Business Requirements and Test Requirements gathering sessions was
required.

=B7	Understand Business Requirements to create Test Plans and Test
Scenarios reflecting the business and user needs
=B7	 Involved conducting Quality Assurance sessions to validate System
Testing outputs
=B7	Involved in User Acceptance Test (UAT) following the completion of
the System Testing
=B7	Created RTM to trace the Test Scenarios back to BTRD.
=B7	Created Project Status Sheets for 15 resources to identify the
priorities of the project and participated in status meetings
=B7	Assisted users in UAT as required

	Environment: MS Outlook, MS Office Suite, Visio 6.0, MS Access

PacifiCare, Cypress CA									   Oct 2005 - June 2006
Business/QA Analyst

Scope of Project:  Part of Data Warehouse team interviewed business
users to gather Business Requirements. Project required working on
Test Plans after creating Conceptual Design documents based on the
user requirements.  Perform quality assurance, verification and
validation of test cases and trace them back to the business
requirements.  Project involved working on 27 user requirements and
participating as Team Lead in Matrix Projects (CMS Compliance
Projects). Attend JAD sessions as required.  This project gave
exposure to SDLC.

=B7	Understand Business Requirements and Conceptual Design to create
Test Plans and Test Cases
=B7	 Involved conducting Quality Assurance sessions to validate System
Testing outputs
=B7	Involved in User Acceptance Test (UAT) following the completion of
the System Testing
=B7	Created Traceability Matrix to validate the Testing against the
Conceptual Design and Business Requirements
=B7	Represented Data Warehouse Team in JAD Sessions and participated in
Status meetings as required
=B7	Reviewed functional/technical specification documents to analyze the
data transfer between systems
=B7	Documented and presented Business Requirements to Information
Systems Team
=B7	Participated in implementation plan meetings as required

	Environment: MS Outlook, MS Office Suite, Visio 6.0, COBOL, MS
Access, Data Warehouse, Oracle, SQL

United Healthcare, NJ								                  May 2005 - Sep 2005
Business/Data Analyst

Scope of Project: Perform Data Analysis and map the data to an Object
Model created for optimizing the resources accessed by different
systems in United Healthcare.  Interfacing of systems, understanding
Class and UML diagrams, heavy data mapping and analysis, reporting
findings and deliverables were part of the project

=B7	Reviewed functional/technical specification documents to analyze the
data transfer between systems
=B7	Mapped data to HIPAA Layouts: 270/271 based on the business rules
governing them
=B7	Documented the findings to be presented to the business and systems
team at UHC
=B7	Documented required steps for implementation plan

Environment: Lotus Notes 6.5, MS Office Suite, Visio 6.0, COBOL, XML,
COSMOS, Rational Requisite Pro.

United Healthcare, MN							                               July 2004 -
April 2005
Business Analyst

Scope of Project:  Client required business and systems analysis for
new projects.  Introduction of new health plans and systems
integration and management was the highlight of this project.  Worked
on different interfaces and provided consulting services to the
client.

=B7	Performed dual roles in multiple projects including Business/Systems
Analysis, Business Process Modeling and overall Project Management
=B7	Created comprehensive Project Scope document for client and
facilitated effective communication between client and vendor
=B7	Prepared High Level Diagram to document the data flow between
systems
=B7	Involved in defining Work Breakdown Structure (WBS) and Time
Estimates for completion of Project
=B7	Reviewed Conceptual Design documents and gathered Business
Requirements
=B7	Involved in systems testing, interfacing of systems, and mapping
data based on HIPAA standards or Proprietary layouts: 837 (I), 834,
and 278.
=B7	Conducted walkthroughs presenting Scope document and Business
Requirements Specification to technical team and stakeholders
=B7	Conducted requirements gathering and mapping sessions with clients
and vendors.

Environment: Lotus Notes 6.5, MS Office Suite, Visio 6.0, Cobol,
COSMOS

United Healthcare, NJ								                  May 2004 - July 2004
Business Systems Analyst

Scope of Project: Creation of Functional/Technical Specifications
after analyzing existing systems to adopt the integration of GeoAccess
(provider directory application). UHG wanted to replace their online
provider directory to GeoAccess Provider Lookup Online. Specifications
were needed for two portals.

=B7	Reviewed business requirements on Visio wireframes (mock-ups) and
documents presented by UHC
=B7	Analyzed the eligibility systems of UHC to understand the process
flow related to Use Cases
=B7	Interacted with Developers and Business Analysts to gather the
required data and parameters needed for the integration of GeoAccess
with these portals
=B7	Worked on Use Cases and documented touch points to GeoAccess
=B7	Used United Development Process (UDP) format to document
specifications as a part of UHG compliance
=B7	Conducted walkthroughs for Technical Specifications for technical
team and stakeholders

Environment: Lotus Notes 6.5, MS Office Suite, Visio 6.0, Cobol, XML,
COSMOS

The University Union, Sacramento, CA			   	  			   May 2003 - May 2004
Business Process Analyst

=B7	Improved online reservation process by 55%. Analyzed data (bookings
vs. cancellations) to recommend solutions for overall business
development
=B7	Improved data retrieval, analyzed the system and recommended to move
database on the local server. Resulted in 75% improvement in
performance
=B7	Designed a Decision Support System (DSS) for administration
department to address issues based on importance and priority
=B7	Documented User Guides (Manuals) for the DSS

University Computing & Communications Services, Sacramento,
CA                                               Jan 1999 - May 2003
Technical Analyst

=B7	Upgraded systems from Win 98 to Win 2000 & fresh installs of Win
XP.
=B7	Streamlined the deployment and migration of operating systems using
Symantec Ghost 7.5
=B7	Maintained Lab equipment using Symantec Ghost imaging utility and
assisted in cable routing in labs.
=B7	Worked graveyard shifts to provide customer support in lab.
=B7	Generated custom reports of Computer Usage per student logon for
school management; used Crystal's (8) reporting tool to run queries on
a SQL server database.
=B7	Analyzed computer usage data and suggested required Lab Assistants
at any given time
=B7	Tested and deployed utility patch for MS WordPerfect conversion to
MS Word and vice-versa

GrowMore Consulting Services, India					      	                    Jan
1998 - Dec 1998
Manual Tester

=B7	Assisted Developers in Black Box testing. Involved in
troubleshooting and preparing Defect Reports and work with Developers
for debugging
=B7	Generated Defect Reports for analyzing risks with Developers and
Business Analysts
=B7	Involved in updating and maintaining Test product documents (High-
Level Acceptance Test Plans)
=B7	Reviewed and provided feedback on User Manuals/Guides
=B7	Recommended a broad range of solutions to optimize various systems

EDUCATION 	California State University, Sacramento
		Bachelor of Science in Business Administration, concentration in
Operations Management


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