[273] in SAPr3-news
Re: Online Support Access
daemon@ATHENA.MIT.EDU (Carsten Dietrich)
Tue Jun 27 16:17:25 1995
To: sapr3-news@MIT.EDU
Date: Tue, 27 Jun 1995 20:00:48 GMT
From: carstend@neuro.informatik.uni-kassel.de (Carsten Dietrich)
In article <3e4_9506241913@infox.com>, Jan.Lategahn@p67.f30.n2453.z2.fidonet.org (Jan Lategahn) says:
>
REPLY:
Hello Jan,
there are many other possibilities to realize a remote connection to the
SAP Online Services. In Germany there are:
Infonet
EUnet
Xlink
IBM
British Telekom
ISDN ( in some weeks, it is in the Test phase)
Compuserve
Info AG
In the US there are:
Wiltel
AT&T
Sprint
MCI
Infonet
ISDN
You can get free of charge information from the number
+49-6227-34-2959. Under this number you get also cost szenarios and
a paper including all information concerning Remote connection to SAP.
There are more Services than only the access to sapserv3 for R/3 customers.
You can get remote consulting, acess to the online service system (OSS,
the problem management and information tool of SAP, EarlyWatch Service
(that's a prevention service)...
I hope this information is helpfull for you.
Regards
Margret
>
>Good day,
>
>some days ago I asked something about accessing the SAP Online Support
>Service in Germany but nobody replied...
>
>So - once again ..
>
>I am seeking experience reports about various connection paths to the
>SAP Online Services / Germany (sapserv3). Currently my only option seems
>to be a X.25-connection. Has somebody gained experience with the
>ISDN/X.31 gateway method?
>
>I would appreciate some cost information for that option.
>
>Has anybody heard about the rumours about SAP establishing a direct-
>access ISDN-Port? Is there a date available? My latest information
>said something about the 1st of july but that doesn+t seem
>trustworthy.
>
>Thanks, Jan
>
>
