[987] in IS Home Pages
Re: the Ask A Question page
daemon@ATHENA.MIT.EDU (Rob Smyser)
Fri Feb 18 11:22:10 2000
Message-Id: <200002181622.LAA15839@melbourne-city-street.MIT.EDU>
Date: Fri, 18 Feb 2000 11:20:42 -0500
To: kcunning@mit.edu, is-home@mit.edu (IS Webmasters)
From: Rob Smyser <smyser@MIT.EDU>
In-Reply-To: <200002170134.UAA14110@pellenes-shoshonensis.mit.edu>
Mime-Version: 1.0
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Kevin, et al,
checking out the Casetracker link, I notice that it requires
Certificates to even get started. That might be an intractable barrier for
some people genuinely needing help.
Maybe the table cell should be "Casetracker or Email". The former link
would be as you have it. The latter would be a link to
http://web/helpdesk/requests/newcase.shtml for the Helpdesk, and perhaps
http://web/blt/requests/newcase.shtml for the BLT
(after I appropriate the code that powers their form, which I think I''ll
do right now).
Rob
At 08:34 PM 2/16/00 -0500, kcunning@MIT.EDU wrote:
>--------
>
>Suggestions (provide URL):
>
>Howdy, this is a test of a revised comments page for IS.
>Please go to http://web.mit.edu/is/lib/footertest.html and try the two
options on the footer (ask a question/send a comment).
>
>For the Ask a Question, I simply formatted it more neatly.
>(I was trying out a combined "Ask/Comment" page, but that's not reflected
in the pages you can get to.)
>
>For the comment, try changing the subject field.
>(I can make the change in the Message field happen without the confirm box
if you think it's too obnoxious.) Note also what happens if you omit the
From or Message fields.
>I also added a fourth subject option (General message to
>Home Page team...)
>
>Notice also that the resulting message (i.e., what you're reading now)
includes the URL I came from to get to the comments page. That "source-URL"
field below was generated by the script, not typed by me in the message box...
>
>I believe it fails fairly gracefully on non-JavaScript browsers, but we
should test that out.
>
>We can talk about this too on Friday...
>
>Cheers,
>--Kevin
>
>
>Source-URL: http://web.mit.edu/is/lib/footertest.html
>
----------------
Rob Smyser Business Liaison Team, MIT Information Systems, N42-040
smyser@mit.edu 617.253.1358 http://web.mit.edu/blt
